21/08/2017 Dental Protection’s Kevin Lewis to step down next year Preview Article Dental Protection’s Kevin Lewis to step down next year Time to read article: 1 mins Close Preview Kevin Lewis is to step down as Dental Protection’s Dental Director by summer 2016, having served in the role since 1998. Read more Article contains Text
21/08/2017 Dental Protection’s Ability goes round the world Preview Article Dental Protection’s Ability goes round the world Time to read article: 1 mins Close Preview In addition to its many other services to the dental profession, Dental Protection has a long history of providing innovative educational material. The publication of the Annual Review 2014 continues that tradition. What’s more, the digital version of the publication is available with three hours online CPD. Read more Article contains Text
23/06/2017 Dental Protection: Legal reform to tackle rising cost of clinical neg... Preview Article Dental Protection: Legal reform to tackle rising cost of clinical negligence is long overdue Time to read article: 3 mins Close Preview Dental Protection has called on the Government to implement a package of legal reforms to help tackle the rising cost of clinical negligence, and the challenging claims environment for dentists. Read more Article contains Text Tagged in... ENT Generic Dentistry
25/05/2017 The Clinical Communication Programme (CCP) Preview Article The Clinical Communication Programme (CCP) Time to read article: 1 mins Close Preview A highly intensive interpersonal skills training programme which greatly enhances dentist-patient communication and creates significant behavioural and attitudinal change. Read more Article contains Text Tagged in... Generic Dentistry Managing Clinical Risk
25/05/2017 One-on-One Workshop Training Preview Article One-on-One Workshop Training Time to read article: 1 mins Close Preview Read more Article contains Text Tagged in... Managing Clinical Risk Generic Dentistry ENT
12/04/2017 NHS Scotland launches new complaints procedure Preview Article NHS Scotland launches new complaints procedure Time to read article: 2 mins Close Preview The new NHS Scotland Complaints Handling Procedure places an emphasis on empowering all staff to resolve issues “on-the-spot” where they can. Primary Care service providers also have to make sure they record all complaints, even those resolved efficiently. Sara Dawson explores all the changes below Read more Article contains Text Tagged in... Professionalism Scotland Complaints
Advice booklet 04/04/2017 Handling Complaints advice booklet Preview Article Handling Complaints advice booklet Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Scotland Communication Wales Complaints England
02/02/2017 Dental Protection welcomes GDC proposals to modernise FTP procedures Preview Article Dental Protection welcomes GDC proposals to modernise FTP procedures Time to read article: 2 mins Close Preview Dental Protection has welcomed the General Dental Council’s (GDC) commitment to provide greater clarity on how and when it will use its formal Fitness to Practise enforcement powers as a solution to managing serious risk to patients. Read more Article contains Text Tagged in... ENT Generic Dentistry
30/01/2017 DFT...there is another way Preview Article DFT...there is another way Time to read article: 4 mins Close Preview Saleem Hasanally is in his third year post-qualification after choosing to do his vocational training over two years at Porth Dental Teaching Unit in Wales. If you're thinking DFT is the only way, read Saleem's experience of training another way. Read more Article contains Text Tagged in... Career Planning Managing Clinical Risk Professionalism ENT
Articles and features 25/01/2017 Complaints Handling Preview Article Complaints Handling Time to read article: 5 mins Close Preview The key to complaints handling is a flexibility of approach. The complaints handling process should adapt to the needs of a patient and not the other way round. Although there is no single way to handle a complaint, there are some key steps that should always be considered... Read more Article contains Text Tagged in... Complaints
19/01/2017 A Snapshot of Clinical Photography Preview Article A Snapshot of Clinical Photography Time to read article: 5 mins Close Preview Clinical photography is an area within dentistry that is becoming increasingly popular amongst clinicians wanting to capture cosmetic craftsmanship to those wanting to document information to monitor dental disease such as erosion. Read more Article contains Text Tagged in... Career Planning Professionalism ENT Managing Clinical Risk
16/01/2017 What to do after you’ve acknowledged a complaint Preview Article What to do after you’ve acknowledged a complaint Close Preview Associate Dentolegal Adviser Simrit Ryatt explains the help Dental Protection can offer when you receive a letter of complaint. Read more Article contains Video Tagged in... Generic Dentistry ENT Managing Clinical Risk
16/01/2017 Acknowledging a letter of complaint Preview Article Acknowledging a letter of complaint Close Preview Associate Dentolegal Adviser Simrit Ryatt outlines the key components of a response to letter of complaint. She offers tips on the wording of your letter to maintain a professional and effective relationship with the patient making the complaint. Read more Article contains Video Tagged in... ENT Generic Dentistry Managing Clinical Risk
16/01/2017 I’ve received a letter of complaint. What do I do? Preview Article I’ve received a letter of complaint. What do I do? Close Preview Receiving a letter of complaint from a patient can often come as a shock, and can be a stressful and difficult time for a dental professional. Read more Article contains Video Tagged in... Managing Clinical Risk Generic Dentistry ENT
11/01/2017 To DCT or not to DCT? That is the question. Preview Article To DCT or not to DCT? That is the question. Time to read article: 4 mins Close Preview Hannah qualified from Peninsula Dental School in 2015 and went on to complete her DF1 on the Oxford Scheme. Today she is a DCT1 in Paediatrics and Oral Surgery at Birmingham Dental Hospital, but she found the choice of applying for DCT a difficult one to make. Read more Article contains Text Tagged in... Professionalism Managing Clinical Risk ENT Career Planning
23/12/2016 Dental Protection successful in Judicial Review against the GDC Preview Article Dental Protection successful in Judicial Review against the GDC Time to read article: 2 mins Close Preview A Judicial Review brought by Dental Protection has found that the General Dental Council (GDC) was wrong to deny a dental practitioner the right of review after receiving an unpublished warning.1 Read more Article contains Text
Press release 01/12/2016 MPS response to the Scottish Government’s Oral Health Plan for Scotland Preview Article MPS response to the Scottish Government’s Oral Health Plan for Scotland Close Preview MPS welcomes this opportunity to respond to the Scottish Government’s Oral Health Plan for Scotland. The consultation is wide ranging, and MPS confines its comments to a small number of questions pertinent to our role as a protection organisation serving dentists and other members of the dental team. Read the full response below. Read more Article contains Text Tagged in... Generic Dentistry ENT Scotland
16/11/2016 Dental Protection explains new GDC statutory indemnity requirements f... Preview Article Dental Protection explains new GDC statutory indemnity requirements for dentists Time to read article: 2 mins Close Preview In November 2015, the GDC changed the rules on registration to ensure that all Dentists and Dental Care Professionals (DCPs) have a statutory requirement to maintain adequate and appropriate indemnity when practising dentistry in the UK. This has been a professional requirement for some time. Paragraph 1.8 of the GDC Standards document makes it clear that all registrants must have appropriate arrangements in place for patients to seek compensation if they have suffered harm. The GDC goes on to define such arrangements as being appropriate insurance or indemnity. Read more Article contains Text
16/11/2016 The Northern Ireland Disciplinary Procedure Preview Article The Northern Ireland Disciplinary Procedure Time to read article: 5 mins Close Preview The Health and Social Care (Disciplinary Procedures) Regulations (Northern Ireland) 2016 currently govern disciplinary proceedings in relation to some family health practitioners, including some family health practitioners. Read more Article contains Text
Case study 14/11/2016 Acknowledging a ‘life event’ Preview Article Acknowledging a ‘life event’ Time to read article: 2 mins Close Preview What may seem a run-of-the-mill appointment for the dentist can often be a major event for the patient. Keeping detailed records of discussions and warnings is essential... Read more Article contains Text Tagged in... Oral Surgery Generic Dentistry Managing Clinical Risk Record Keeping Communicate
Case study 07/11/2016 The black, the white, and the grey Preview Article The black, the white, and the grey Time to read article: 1 mins Close Preview What happens when experts disagree? Clinical opinion can and will differ from dentist to dentist, and as this case shows, sometimes the best option is to bring the experts together... Read more Article contains Text Tagged in... Communicate Claims Managing Clinical Risk Competence Generic Dentistry Complaints
Advice booklet 04/11/2016 Ending professional relationships advice booklet Preview Article Ending professional relationships advice booklet Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Communication Complaints Wales Scotland England
Advice booklet 03/11/2016 Referral to the General Dental Council advice booklet Preview Article Referral to the General Dental Council advice booklet Close Preview Download our Referral to the General Dental Council advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Wales England Professionalism UK Scotland Probity
Advice booklet 02/11/2016 Referral to the General Dental Council Preview Article Referral to the General Dental Council Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... England Communication Wales Scotland Complaints