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Case study 11/07/2022

Tricky extraction leads to hospital admission

Tricky extraction leads to hospital admission

Time to read article: 4 mins
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Hashim Talbot, Litigation Solicitor at Dental Protection, explains how Dental Protection's legal team stepped in to assist a general dental practitioner when an extraction leads to a claim of clinical negligence.

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Articles and features 11/07/2022

Empathy and effort

Empathy and effort

Time to read article: 7 mins
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Dr Raj Rattan, Dental Director at Dental Protection, looks at the complexities of empathy in dentistry and potential ways to improve it.

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Articles and features 20/05/2022

Handling dissatisfied patients and their complaints

Handling dissatisfied patients and their complaints

Time to read article: 6 mins
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Dealing with patient dissatisfaction and receiving complaints are among the most challenging experiences a dental practitioner can face. Donna Pawsey, Case Manager at Dental Protection, explores the issues.

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Articles and features 06/04/2022

The importance of follow-up arrangements

The importance of follow-up arrangements

Time to read article: 4 mins
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There are many moments in clinical dentistry when the most crucial aspect of case management is not what you do, but what arrangements you make to monitor the effectiveness of what you do.

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Articles and features 02/11/2021

Learning from complaints

Learning from complaints

Time to read article: 2 mins
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We recently published the article “Reflecting on a complaint” by Zoe Levenson, which was the winning entry in our competition run in partnership with Dental Training Consultants. Here we present the two excellent runners-up in the competition, by Jenna Shah and Priyanka Adatia.

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Articles and features 03/07/2020

Perio and the pandemic: a cause for concern?

Perio and the pandemic: a cause for concern?

Time to read article: 3 mins
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Andrew Walker, dentolegal consultant at Dental Protection, looks at whether the disruption caused by COVID-19 will heighten the risks around periodontal disease

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