What to do after you’ve acknowledged a complaint Post date: 16/01/2017 The information within this article was correct at the time of publishing. Last updated 14/11/2018 ENT Generic Dentistry Managing Clinical Risk Associate Dentolegal Adviser Simrit Ryatt explains the help Dental Protection can offer when you receive a complaint. In this video she advises on next steps after acknowledging a complaint from a patient and where our dentolegal advisers can help out. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video. Share this article Share Tweet