A recent Supreme Court decision, Darnley v Croydon Health Services NHS Trust [2018] UKSC 50, has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Medical Protection, looks at the ramifications of the case

The NHS has released new guidance to help doctors, nurses and other staff safely use instant messaging during emergencies

But what are the rules surrounding this and what do doctors need to know?

Intimate examinations are something that every GP will have to carry out at some point in their career, but it’s important that they are conducted in an appropriate manner, especially if one is required during a home visit. Dr Gabrielle Pendlebury, medicolegal consultant at Medical Protection, gives her advice on how best to manage these situations

You are concerned there’s a small chance a patient might have cancer. You want to refer them for tests. Do you tell them the possible, albeit unlikely, diagnosis and risk upsetting or scaring them? Or do you try and keep them calm and not mention the C word at all?

Suzanne Creed, Clinical Risk Education Manager explains how to increase your understanding of conflict and provides some key strategies to deal with it more effectively.

Dr Rachel Birch, medicolegal consultant and editor-in-chief of Practice Matters, shares a recent case where a member sought advice regarding consent for childhood immunisation.

Is the patient’s son entitled to access his mother’s confidential information? Where a patient lacks capacity clinicians should consider what action is in the patient’s best interests.

If you are a GP member of Medical Protection and would like to take part in the NHS England Winter Indemnity Scheme, find all the information you need here.

Online prescription services offer great convenience to patients, but they also come with risks. What do you do if one of your patients has been taking medication prescribed online that you do not think they require? Dr Marika Davies, senior medicolegal adviser at Medical Protection, explores this issue.

Advancements in medical technology can bring huge benefits for patients and clinicians alike – but new approaches can also mean new risks. Dr Helen Hartley, Head of Underwriting Policy at Medical Protection, looks at where the liability lies for artificial intelligence.

Following new guidance from NHS England, Louisa Waite considers the importance of clear and honest communication when treating a patient who has reached the end of life.

Healthcare professionals do not need to seek Court approval when withdrawing treatment from patients in a permanent vegetative state, following a ruling by the Supreme Court.