Factsheet 08/09/2022 Professional boundaries Preview Article Professional boundaries Time to read article: 3 mins Close Preview The doctor−patient relationship is based on trust. The GMC’s Good Medical Practice section on professionalism says that good doctors are “honest and trustworthy, and act with integrity and within the law.” Read more Article contains Text Tagged in... Investigations Claims Professionalism
Factsheet 28/01/2022 Non-therapeutic circumcision - UK Preview Article Non-therapeutic circumcision - UK Time to read article: 2 mins Close Preview Non-therapeutic circumcision of male children is carried out for religious or ritual reasons and is generally not available on the NHS.1 There is also a significant issue related to the appropriateness of the facilities in which the operation is carried out and a lack of formal training and certification in circumcision. Read more Article contains Text Tagged in... Wales Consent England Managing clinical risk Generic Medicine Scotland
Factsheet 19/12/2018 Removing patients from the practice list Preview Article Removing patients from the practice list Time to read article: 2 mins Close Preview Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Read more Article contains Text Tagged in... England Scotland Wales Patients General practice Northern Ireland
Factsheet 19/12/2018 Record-keeping Preview Article Record-keeping Time to read article: 2 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... England Record keeping Data Protection Northern Ireland Scotland Wales
Factsheet 19/12/2018 NHS Complaints Procedure - Wales Preview Article NHS Complaints Procedure - Wales Time to read article: 3 mins Close Preview The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”. Read more Article contains Text Tagged in... Complaints Ethics Wales Professionalism
Factsheet 19/12/2018 Medication Preview Article Medication Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Wales Professionalism Northern Ireland Scotland Prescribing Ethics
Factsheet 11/12/2018 Duty of candour and reporting concerns Preview Article Duty of candour and reporting concerns Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Professionalism Wales Northern Ireland Scotland Ethics England
Factsheet 10/12/2018 Consent Preview Article Consent Time to read article: 7 mins Close Preview Read more Article contains Text Tagged in... England Ethics Northern Ireland Wales Scotland Paediatrics
Factsheet 07/12/2018 Confidentiality Preview Article Confidentiality Time to read article: 10 mins Close Preview Read more Article contains Text Tagged in... Scotland Patients Wales Professionalism Confidentiality Northern Ireland
Factsheet 07/12/2018 Communicating with patients Preview Article Communicating with patients Time to read article: 4 mins Close Preview Patients who are kept informed about their condition and are involved in deciding on the appropriate treatment are more likely to comply with the treatment you suggest, and less likely to complain if things go wrong. Read more Article contains Text Tagged in... Professionalism Scotland England Wales Patients Communication
Factsheet 07/12/2018 Chaperones Preview Article Chaperones Time to read article: 4 mins Close Preview The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so. Read more Article contains Text Tagged in... Professionalism Scotland Generic Medicine Wales Ethics England
Factsheet 08/08/2018 Inquests - Northern Ireland Preview Article Inquests - Northern Ireland Time to read article: 4 mins Close Preview An inquest is a fact-finding exercise that is conducted by the Coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who the person was and, how, when and where they died. This factsheet gives further information about what happens at an inquest. Read more Article contains Text Tagged in... Investigations Northern Ireland
Factsheet 27/04/2018 The General Data Protection Regulation (GDPR) Preview Article The General Data Protection Regulation (GDPR) Time to read article: 16 mins Close Preview From 25 May 2018, the EU General Data Protection Regulation (GDPR) (1) will come into force and will have a direct effect in every EU country. Read more Article contains Text Tagged in... Record keeping Confidentiality Wales Medical Records England Northern Ireland
Factsheet 06/07/2017 Duty of candour for GPs and dental practitioners - England Preview Article Duty of candour for GPs and dental practitioners - England Time to read article: 2 mins Close Preview The duty, which was introduced by the government through regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, applies to NHS organisations such as trusts and foundation trusts, to secondary care clinicians, and to bodies including GP practices, dental practices and care homes. Read more Article contains Text Tagged in... Compliance England Communication Ethics
Factsheet 31/08/2016 Inquests - England Preview Article Inquests - England Time to read article: 4 mins Close Preview An inquest is a fact-finding exercise that is conducted by the coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who died – when, where, how and in what circumstances. This factsheet gives further information about what happens at an inquest. Read more Article contains Text Tagged in... Inquests Investigations
Factsheet 01/08/2016 Dealing with non-compliant patients - Scotland Preview Article Dealing with non-compliant patients - Scotland Time to read article: 2 mins Close Preview “Respect for the autonomous choices of persons runs as deep in common morality as any principle.” – TL Beauchamp and JF Childress, Principles of Biomedical Ethics (2001) Read more Article contains Text Tagged in... Generic Medicine Scotland Listen Issues & conflict management Patients Managing clinical risk
Factsheet 29/07/2016 Use of social media - England Preview Article Use of social media - England Time to read article: 4 mins Close Preview The General Medical Council (GMC) guidelines Doctors’ use of social media establish the standards expected from every doctor practising in the UK. The guide details the principles of conduct for using social media and explains how doctors can put these principles into practice. Read more Article contains Text Tagged in... Generic Medicine Ethics England Reputation management
Factsheet 14/07/2016 Use of social media - Scotland Preview Article Use of social media - Scotland Time to read article: 4 mins Close Preview The General Medical Council (GMC) guidelines Doctors’ use of social media establish the standards expected from every doctor practising in the UK. Read more Article contains Text Tagged in... Reputation management Ethics Generic Medicine
Factsheet 14/07/2016 Use of social media - Northern Ireland Preview Article Use of social media - Northern Ireland Time to read article: 4 mins Close Preview The General Medical Council (GMC) guidelines Doctors’ use of social media, establish the standards expected from every doctor practising in the UK. Read more Article contains Text Tagged in... Reputation management Northern Ireland Generic Medicine Ethics
Factsheet 27/06/2016 Mental Capacity Act 2005 – Assessing capacity Preview Article Mental Capacity Act 2005 – Assessing capacity Time to read article: 3 mins Close Preview The Mental Capacity Act states that a person lacks capacity if they are unable to make a specific decision, at a specific time, because of an impairment of, or disturbance, in the functioning of mind or brain. This factsheet sets out the things to look for when assessing the capacity of a patient. Read more Article contains Text Tagged in... England Generic Medicine Wales Compliance Ethics
Factsheet 27/06/2016 Mental Capacity Act 2005 – General principles - England and Wales Preview Article Mental Capacity Act 2005 – General principles - England and Wales Time to read article: 3 mins Close Preview The Mental Capacity Act 2005 (the Act) aims to protect people who lack capacity, and maximise their ability to make decisions or participate in decision-making. The Act is underpinned by five statutory principles. This factsheet sets out these principles and how they should be applied. Read more Article contains Text Tagged in... England Managing clinical risk Wales Generic Medicine Ethics
Factsheet 17/06/2016 Safe prescribing - Scotland Preview Article Safe prescribing - Scotland Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Generic Medicine Consent Scotland Managing clinical risk Negligence Prescribing
Factsheet 31/05/2016 Parental responsibility - Northern Ireland Preview Article Parental responsibility - Northern Ireland Time to read article: 3 mins Close Preview Parental responsibility is a legal term which refers to all the rights, duties, powers, responsibilities and authority which a parent of a child has in relation to the child and his/ her property. Read more Article contains Text Tagged in... Managing clinical risk Ethics Generic Medicine Northern Ireland
Factsheet 18/05/2016 Consent – The basics - Northern Ireland Preview Article Consent – The basics - Northern Ireland Time to read article: 4 mins Close Preview Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. The approach to consent in Northern Ireland is currently governed by common law. Read more Article contains Text Tagged in... Issues & conflict management Managing clinical risk Generic Medicine Consent Northern Ireland Medical Records
Factsheet 17/05/2016 Medical records - Northern Ireland Preview Article Medical records - Northern Ireland Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Medical Records Record keeping Generic Medicine Northern Ireland
Factsheet 17/05/2016 Removing patients from the practice list - Northern Ireland Preview Article Removing patients from the practice list - Northern Ireland Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Northern Ireland Ombudsman, the General Medical Council (GMC) and the media and should only be used after careful consideration and as a last resort. Read more Article contains Text Tagged in... Practice management Northern Ireland Patients General practice GP locum
Factsheet 12/05/2016 Consent – Children and young people - Northern Ireland Preview Article Consent – Children and young people - Northern Ireland Time to read article: 3 mins Close Preview Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people. Read more Article contains Text Tagged in... Generic Medicine Northern Ireland Consent
Factsheet 12/05/2016 Access to medical reports - Northern Ireland Preview Article Access to medical reports - Northern Ireland Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer, an insurer or from a government department, for a medical report to be delivered directly to the relevant department, without the patient seeing it. Read more Article contains Text Tagged in... Consent Ethics Northern Ireland Generic Medicine
Factsheet 12/04/2016 Chaperones FAQs Preview Article Chaperones FAQs Time to read article: 1 mins Close Preview There is a certain ambiguity surrounding chaperones and what exactly their purpose is. Below are common questions that Medical Protection receives about chaperones. Read more Article contains Text Tagged in... Consent England Professionalism Generic Medicine Scotland Reputation management
Factsheet 18/03/2016 Apologies Preview Article Apologies Time to read article: 2 mins Close Preview Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault. Read more Article contains Text Tagged in... Complaints Issues & conflict management Reputation management Generic Medicine
Factsheet 09/01/2016 Raising concerns and whistleblowing - Northern Ireland Preview Article Raising concerns and whistleblowing - Northern Ireland Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Contracts Northern Ireland Complaints Generic Medicine Ethics
Factsheet 05/11/2015 Clinical negligence claims – what to expect - England Preview Article Clinical negligence claims – what to expect - England Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. Read more Article contains Text Tagged in... Negligence England Generic Medicine Managing clinical risk
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - England Preview Article Female Genital Mutilation (FGM) - England Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Managing clinical risk Professionalism England Generic Medicine
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - Scotland Preview Article Female Genital Mutilation (FGM) - Scotland Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Scotland Managing clinical risk Professionalism Generic Medicine
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - Wales Preview Article Female Genital Mutilation (FGM) - Wales Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Compliance Generic Medicine Managing clinical risk Use Guidelines Professionalism Ethics
Factsheet 01/10/2015 NHS complaints procedure - Wales Preview Article NHS complaints procedure - Wales Time to read article: 4 mins Close Preview New regulations on NHS complaints in Wales came into force on 1 April 2011. The regulations, along with guidance, are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused – with a view to seeking continuous improvement. Read more Article contains Text Tagged in... Complaints Managing clinical risk General Surgery Reputation management Wales
Factsheet 01/10/2015 Confidentiality – Disclosures relating to patients who are unable to... Preview Article Confidentiality – Disclosures relating to patients who are unable to consent - Wales Time to read article: 4 mins Close Preview You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 18, or have died. This factsheet gives you further information about dealing with these circumstances. Read more Article contains Text Tagged in... Wales Issues & conflict management Medical Records Managing clinical risk Consent Generic Medicine
Factsheet 01/10/2015 Making audio and visual recordings of patients - Wales Preview Article Making audio and visual recordings of patients - Wales Time to read article: 4 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. Read more Article contains Text Tagged in... Wales Consent Patients Managing clinical risk Generic Medicine
Factsheet 01/10/2015 Consent – Children and young people - Wales Preview Article Consent – Children and young people - Wales Time to read article: 3 mins Close Preview Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people. Read more Article contains Text Tagged in... Consent Wales Use Guidelines Generic Medicine Managing clinical risk Issues & conflict management
Factsheet 30/09/2015 Medical records - Scotland Preview Article Medical records - Scotland Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Managing clinical risk Medical Records Record keeping Scotland
Factsheet 30/09/2015 Disclosures without consent - Scotland Preview Article Disclosures without consent - Scotland Time to read article: 4 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Consent Generic Medicine Ethics Scotland Managing clinical risk
Factsheet 30/09/2015 Disclosures relating to patients unable to consent - Scotland Preview Article Disclosures relating to patients unable to consent - Scotland Time to read article: 4 mins Close Preview You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 16, or have died. This factsheet gives you further information about dealing with these circumstances. Read more Article contains Text Tagged in... Ethics Consent Generic Medicine Scotland Managing clinical risk
Factsheet 30/09/2015 The Procurator Fiscal and Fatal Accident Inquiries - Scotland Preview Article The Procurator Fiscal and Fatal Accident Inquiries - Scotland Time to read article: 5 mins Close Preview If a death occurs in a violent or unnatural manner, in custody, or suddenly but without certain cause, the Procurator Fiscal has a duty to inquire into the death. This factsheet sets out the role of the Procurator Fiscal, the reporting process and what will happen once you have reported a death to the Procurator Fiscal. Read more Article contains Text Tagged in... Ethics Scotland Generic Medicine
Factsheet 30/09/2015 Removing patients from the practice list - England Preview Article Removing patients from the practice list - England Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Parliamentary and Health Service Ombudsman, the GMC and the media and should only be used as a last resort. Read more Article contains Text Tagged in... General practice GP locum Patients Practice management
Factsheet 30/09/2015 Consent – The basics - Scotland Preview Article Consent – The basics - Scotland Time to read article: 3 mins Close Preview Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. Read more Article contains Text Tagged in... Issues & conflict management Scotland Use Guidelines Communication Consent Medical Records
Factsheet 30/09/2015 Consent – The basics - Scotland Preview Article Consent – The basics - Scotland Time to read article: 3 mins Close Preview Respect for patients autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. Read more Article contains Text Tagged in... Consent Scotland Ethics Issues & conflict management Use Guidelines Managing clinical risk
Factsheet 01/09/2015 Confidentiality - Disclosures without consent - England Preview Article Confidentiality - Disclosures without consent - England Time to read article: 6 mins Close Preview Read more Article contains Text Tagged in... Consent Managing clinical risk Generic Medicine England
Factsheet 27/08/2015 Safeguarding adults - Wales Preview Article Safeguarding adults - Wales Time to read article: 3 mins Close Preview The Care Act (2014) sets out the framework for local authorities to use (alongside health and social services)to protect adults considered at risk from abuse or neglect. Read more Article contains Text Tagged in... Generic Medicine Wales Patients
Factsheet 16/07/2015 Making audio and visual recordings of patients Preview Article Making audio and visual recordings of patients Time to read article: 5 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Consent Managing clinical risk Generic Medicine Patients
Factsheet 14/07/2015 Reporting deaths to the Coroner - Northern Ireland Preview Article Reporting deaths to the Coroner - Northern Ireland Time to read article: 6 mins Close Preview If a death occurs in a violent or unnatural manner, in custody, or suddenly but without certain cause, a coroner has a duty to enquire into the death. This factsheet sets out the role of a coroner, the reporting process and what will happen once you have reported a death to the coroner. Read more Article contains Text Tagged in... Inquests Investigations Generic Medicine Compliance Northern Ireland
Factsheet 01/07/2015 Confidentiality – Disclosures relating to patients unable to consent... Preview Article Confidentiality – Disclosures relating to patients unable to consent - Northern Ireland Time to read article: 4 mins Close Preview You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 18, or have died. This factsheet gives you further information about dealing with these circumstances. Read more Article contains Text Tagged in... Generic Medicine Northern Ireland Ethics Consent
Factsheet 12/06/2015 Health charges for visitors and migrants - England Preview Article Health charges for visitors and migrants - England Time to read article: 3 mins Close Preview The Immigration Act 2014 and recently updated regulations on charging overseas visitors for NHS care have led to changes in the way overseas visitors and migrants are charged for NHS care. Although mainly an administrative issue, there are key points that need to be understood by clinicians to ensure that patients are treated appropriately and their information is safeguarded. Read more Article contains Text Tagged in... England Financial management Generic Medicine
Factsheet 05/06/2015 Controlled drugs - England Preview Article Controlled drugs - England Time to read article: 3 mins Close Preview Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... England Professionalism Prescribing Managing clinical risk
Factsheet 20/05/2015 Access to medical reports - England Preview Article Access to medical reports - England Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports. Read more Article contains Text Tagged in... Medical Records Data Protection GP locum England Managing clinical risk Generic Medicine
Factsheet 19/05/2015 Dealing with non-compliant patients - Northern Ireland Preview Article Dealing with non-compliant patients - Northern Ireland Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Compliance Generic Medicine
Factsheet 19/05/2015 Safeguarding children - Wales Preview Article Safeguarding children - Wales Time to read article: 4 mins Close Preview The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. Read more Article contains Text Tagged in... Patients Wales Managing clinical risk Listen Ethics Generic Medicine
Factsheet 19/05/2015 Safe prescribing - Wales Preview Article Safe prescribing - Wales Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing in the UK has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Prescribing Wales Managing clinical risk Generic Medicine Consent
Factsheet 19/05/2015 Safeguarding children - England Preview Article Safeguarding children - England Time to read article: 4 mins Close Preview The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. Read more Article contains Text Tagged in... England Patients Confidentiality Generic Medicine Managing clinical risk Ethics
Factsheet 15/05/2015 Consent - The basics - England Preview Article Consent - The basics - England Time to read article: 4 mins Close Preview Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. Read more Article contains Text Tagged in... Medicine student Generic Medicine Consent
Factsheet 15/05/2015 Making audio and visual recordings of patients - England Preview Article Making audio and visual recordings of patients - England Time to read article: 6 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Consent Patients England Generic Medicine Managing clinical risk
Factsheet 15/05/2015 Making audio and visual recordings of patients - Scotland Preview Article Making audio and visual recordings of patients - Scotland Time to read article: 6 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Scotland Consent Patients
Factsheet 08/05/2015 Safeguarding children FAQs - England Preview Article Safeguarding children FAQs - England Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Ethics Patients Consent England Managing clinical risk Generic Medicine
Factsheet 06/05/2015 Communicating with patients by text message - Scotland Preview Article Communicating with patients by text message - Scotland Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc. Read more Article contains Text Tagged in... Generic Medicine Communication Scotland Practice management
Factsheet 06/05/2015 Needlestick injuries - Scotland Preview Article Needlestick injuries - Scotland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Record keeping Scotland Generic Medicine Negligence Managing clinical risk Professionalism
Factsheet 06/05/2015 Removing patients from the practice list Preview Article Removing patients from the practice list Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media, and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Nor should it be used purely because a patient is highly demanding, offers criticisms or questions his/her treatment. Read more Article contains Text Tagged in... Patients GP locum General practice Practice management
Factsheet 30/04/2015 Clinical negligence claims – What to expect - Northern Ireland Preview Article Clinical negligence claims – What to expect - Northern Ireland Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. Read more Article contains Text Tagged in... Generic Medicine Managing financial risk Claims Negligence Northern Ireland
Factsheet 27/04/2015 Dealing with non-compliant patients - Wales Preview Article Dealing with non-compliant patients - Wales Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Listen Wales Compliance Professionalism Consent Patients
Factsheet 20/04/2015 Confidentiality – Disclosures without consent - Wales Preview Article Confidentiality – Disclosures without consent - Wales Time to read article: 6 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Issues & conflict management Confidentiality Consent Ethics Generic Medicine Wales
Factsheet 01/04/2015 Report writing - Wales Preview Article Report writing - Wales Time to read article: 3 mins Close Preview An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Record keeping Generic Medicine Wales Managing clinical risk GP locum
Factsheet 01/04/2015 Report writing - England Preview Article Report writing - England Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. Read more Article contains Text Tagged in... GP locum Generic Medicine England Record keeping Confidentiality Managing clinical risk
Factsheet 01/04/2015 Medical records - Wales Preview Article Medical records - Wales Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Wales CQC compliance Record keeping Medical Records Generic Medicine Managing clinical risk
Factsheet 02/03/2015 Needlestick injuries - Northern Ireland Preview Article Needlestick injuries - Northern Ireland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Use Guidelines Generic Medicine Managing clinical risk Professionalism Compliance Northern Ireland
Factsheet 02/02/2015 Access to health records - Scotland Preview Article Access to health records - Scotland Time to read article: 4 mins Close Preview Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access. Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Scotland Medical Records Confidentiality Consent
Factsheet 02/02/2015 Report writing - Scotland Preview Article Report writing - Scotland Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Procurator Fiscal’s FAI or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Managing clinical risk Record keeping Communication Generic Medicine Scotland Medical Records
Factsheet 01/02/2015 Medical records - England Preview Article Medical records - England Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Medical Records Managing clinical risk England
Factsheet 30/01/2015 Access to health records - Northern Ireland Preview Article Access to health records - Northern Ireland Time to read article: 4 mins Close Preview Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access. Read more Article contains Text Tagged in... Ethics Northern Ireland Consent Confidentiality Managing clinical risk Medical Records
Factsheet 30/01/2015 Mental Capacity Act 2005 – Lasting Powers of Attorney - England and W... Preview Article Mental Capacity Act 2005 – Lasting Powers of Attorney - England and Wales Time to read article: 3 mins Close Preview The Mental Capacity Act (MCA ) creates a new form of power of attorney – Lasting Power of Attorney (LPA), which gives another individual the authority to make decisions for an individual who now lacks capacity. This factsheet gives you more information about LPAs. Read more Article contains Text Tagged in... Wales Generic Medicine England Ethics
Factsheet 30/01/2015 Mental Capacity Act 2005 – Court of Protection and deputies Preview Article Mental Capacity Act 2005 – Court of Protection and deputies Time to read article: 2 mins Close Preview The Mental Capacity Act (the Act) established the Court of Protection, whose role it is to protect individuals who lack capacity and make rulings on difficult decisions about their care and welfare. This factsheet gives you more information about the role of the Court of Protection. Read more Article contains Text Tagged in... Wales Managing clinical risk Generic Medicine Scotland Issues & conflict management Ethics
Factsheet 30/01/2015 Mental Capacity Act 2005 - Advance decisions - England Preview Article Mental Capacity Act 2005 - Advance decisions - England Time to read article: 4 mins Close Preview An advance decision (“living will”) to refuse future medical treatment – should the patient then lack capacity – can be made by a person who is over 18 and who has capacity. This factsheet gives further information about advance decisions. Read more Article contains Text Tagged in... Ethics Communication Generic Medicine Compliance England
Factsheet 22/01/2015 Safe prescribing - Northern Ireland Preview Article Safe prescribing - Northern Ireland Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing have been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Data Protection Consent Managing clinical risk Generic Medicine Record keeping Claims
Factsheet 14/01/2015 Statement of fitness for work - Northern Ireland Preview Article Statement of fitness for work - Northern Ireland Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... General practice Patients Generic Medicine Northern Ireland Use Guidelines GP locum
Factsheet 14/01/2015 Statement of fitness for work - Scotland Preview Article Statement of fitness for work - Scotland Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... GP locum Scotland General practice Managing clinical risk Patients
Factsheet 14/01/2015 Statement of fitness for work Preview Article Statement of fitness for work Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... Wales Patients GP locum Generic Medicine General practice Managing clinical risk
Factsheet 14/01/2015 Confidentiality – General principles - Wales Preview Article Confidentiality – General principles - Wales Time to read article: 5 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Consent GP locum Wales General practice Managing clinical risk Issues & conflict management
Factsheet 14/01/2015 Confidentiality – General principles - Scotland Preview Article Confidentiality – General principles - Scotland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Scotland Issues & conflict management General practice GP locum Use Guidelines Consent
Factsheet 14/01/2015 Confidentiality - General principles - England Preview Article Confidentiality - General principles - England Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Confidentiality Medical Records GP locum Compliance Medicine student Ethics
Factsheet 14/01/2015 Statement of fitness for work Preview Article Statement of fitness for work Time to read article: 2 mins Close Preview Fit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work. Read more Article contains Text Tagged in... General practice GP locum England Managing clinical risk Patients
Factsheet 14/01/2015 Confidentiality – General principles - Northern Ireland Preview Article Confidentiality – General principles - Northern Ireland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Wales Managing clinical risk Consent Issues & conflict management General practice GP locum
Factsheet 05/01/2015 Clinical negligence claims – What to expect - Scotland Preview Article Clinical negligence claims – What to expect - Scotland Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. This factsheet outlines the main stages in the legal process of a claim and what it means for you. If you receive a complaint, and this is not being dealt with by your NHS or other employer, you should contact MPS immediately. Read more Article contains Text Tagged in... Managing clinical risk Scotland Negligence Generic Medicine
Factsheet 01/12/2014 Giving evidence - Northern Ireland Preview Article Giving evidence - Northern Ireland Time to read article: 4 mins Close Preview As a doctor, you may be asked to give evidence in many different types of tribunals, including criminal or civil courts, the coroner’s court and employment or mental health tribunals. This factsheet gives further information about what to expect and how to prepare. Read more Article contains Text Tagged in... Professionalism Investigations
Factsheet 04/11/2014 Removal of medical equipment after death - Wales Preview Article Removal of medical equipment after death - Wales Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... Wales Managing clinical risk Health & safety General Surgery Equipment
Factsheet 03/11/2014 Removal of medical equipment after death - England Preview Article Removal of medical equipment after death - England Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... General Surgery Managing clinical risk Equipment Health & safety
Factsheet 03/11/2014 Communicating with patients by fax and email - England Preview Article Communicating with patients by fax and email - England Time to read article: 3 mins Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should ensure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... England Practice management General practice Managing clinical risk Confidentiality Data Protection
Factsheet 01/10/2014 Safeguarding children FAQs - Scotland Preview Article Safeguarding children FAQs - Scotland Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Professionalism Ethics Scotland Data Protection Confidentiality General practice
Factsheet 01/10/2014 Safeguarding children - Northern Ireland Preview Article Safeguarding children - Northern Ireland Time to read article: 4 mins Close Preview Doctors play a crucial role in protecting children from abuse and neglect. Surgery consultations, home visits, emergency department admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. This factsheet is designed to help members know how to act and who to contact when they suspect children are at risk of or are experiencing harm. Read more Article contains Text Tagged in... Issues & conflict management Managing clinical risk Generic Medicine Patients Use Guidelines Northern Ireland
Factsheet 01/10/2014 Controlled drugs - Scotland Preview Article Controlled drugs - Scotland Time to read article: 4 mins Close Preview Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... Prescribing Scotland Managing clinical risk Generic Medicine
Factsheet 01/08/2014 Consent - Children and young people - England Preview Article Consent - Children and young people - England Time to read article: 3 mins Close Preview Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people. Read more Article contains Text Tagged in... Practice management Wales England Consent Managing clinical risk Generic Medicine
Factsheet 01/07/2014 Female Genital Mutilation (FGM) - Northern Ireland Preview Article Female Genital Mutilation (FGM) - Northern Ireland Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Northern Ireland Managing clinical risk Generic Medicine Professionalism
Factsheet 01/07/2014 Removal of medical equipment after death - Scotland Preview Article Removal of medical equipment after death - Scotland Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the Crown Office and Procurator Fiscal Service, you should leave all equipment in place until you have discussed the case with the Procurator Fiscal. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... General Surgery Managing clinical risk Health & safety Equipment
Factsheet 01/07/2014 Use of social media - Wales Preview Article Use of social media - Wales Time to read article: 4 mins Close Preview The General Medical Council (GMC) guidelines Doctors’ use of social media establish the standards expected from every doctor practising in the UK. The guide details the principles of conduct for using social media and explains how doctors can put these principles into practice. Read more Article contains Text Tagged in... Communication Professionalism Generic Medicine Reputation management Wales Confidentiality
Factsheet 01/06/2014 Adults with Incapacity Act - Scotland Preview Article Adults with Incapacity Act - Scotland Time to read article: 3 mins Close Preview The Adults with Incapacity Act was introduced in 2000 to safeguard the welfare of adults (age 16 and over) who lack capacity for making their own healthcare decisions, due to a mental disorder or an inability to communicate. This factsheet provides information on how patients with incapacity should be cared for. Read more Article contains Text Tagged in... Ethics Patients Consent Generic Medicine Managing clinical risk Scotland
Factsheet 01/06/2014 Consent – Children and young people - Scotland Preview Article Consent – Children and young people - Scotland Time to read article: 3 mins Close Preview Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people. Read more Article contains Text Tagged in... Ethics Generic Medicine Managing clinical risk Scotland
Factsheet 01/05/2014 Guide to writing expert reports - England Preview Article Guide to writing expert reports - England Time to read article: 1 mins Close Preview As an expert you should be aiming to produce a report which is free standing – from which the reader can glean the key issues in the case, understand the evidence available and reach a clear understanding of the range of expert opinion, without needing to look at any other document. Read more Article contains Text Tagged in... Managing clinical risk Record keeping
Factsheet 01/05/2014 Reporting gunshot and knife wounds - Scotland Preview Article Reporting gunshot and knife wounds - Scotland Time to read article: 1 mins Close Preview Supplementary GMC guidance to Confidentiality (2009) contains information for healthcare professionals on what to do when reporting gunshot and knife wounds. Read more Article contains Text Tagged in... Emergency Medicine Scotland Managing clinical risk Ethics Data Protection Consent
Factsheet 01/05/2014 Giving evidence - Wales Preview Article Giving evidence - Wales Time to read article: 4 mins Close Preview As a doctor, you may be asked to give evidence in many different types of tribunals, including criminal or civil courts, the coroner’s court and employment or mental health tribunals. This factsheet gives further information about what to expect and how to prepare. Read more Article contains Text Tagged in... Use Guidelines Issues & conflict management Investigations Wales
Factsheet 01/05/2014 Mental Capacity Act 2005 – Assessments under the Deprivation of Liber... Preview Article Mental Capacity Act 2005 – Assessments under the Deprivation of Liberty Safeguards - England and Wales Time to read article: 4 mins Close Preview Under the Mental Capacity Act Deprivation of Liberty Safeguards (MCA DOLS), six assessments have to be successfully conducted before a local authority (supervisory body) can authorise the deprivation of an individual’s liberty in a hospital or a care home. Read more Article contains Text Tagged in... Ethics Managing clinical risk Generic Medicine Wales England Consent
Factsheet 01/05/2014 Raising concerns and whistleblowing - Scotland Preview Article Raising concerns and whistleblowing - Scotland Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Data Protection Patients Negligence Competence Managing clinical risk Ethics
Factsheet 01/05/2014 Mental Capacity Act 2005 - Introduction to the Deprivation of Liberty... Preview Article Mental Capacity Act 2005 - Introduction to the Deprivation of Liberty Safeguards - England and Wales Time to read article: 3 mins Close Preview The Mental Capacity Act Deprivation of Liberty Safeguards (MCA DOLS) provide a legal framework around the deprivation of liberty. Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Ethics Issues & conflict management Wales Consent
Factsheet 01/04/2014 Removal of medical equipment after death Preview Article Removal of medical equipment after death Time to read article: 2 mins Close Preview If a patient dies and the death is reportable to the coroner, you should leave all equipment in place until you have discussed the case with the coroner’s officer. This factsheet gives you further information about what to do. Read more Article contains Text Tagged in... General Surgery Inquests Health & safety Investigations Equipment Managing clinical risk
Factsheet 01/04/2014 Controlled drugs - Northern Ireland Preview Article Controlled drugs - Northern Ireland Time to read article: 5 mins Close Preview In Northern Ireland, unlike England and Wales, out-of-hours (OOH) organisations may expect GPs to carry and use controlled drugs (CDs) from their own stock. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... Generic Medicine Northern Ireland Prescribing Use Guidelines
Factsheet 01/04/2014 Guide to writing expert reports - Wales Preview Article Guide to writing expert reports - Wales Time to read article: 1 mins Close Preview As an expert you should be aiming to produce a report which is free standing – from which the reader can glean the key issues in the case, understand the evidence available and reach a clear understanding of the range of expert opinion, without needing to look at any other document. Read more Article contains Text Tagged in... Generic Medicine Issues & conflict management Wales Use Guidelines Investigations
Factsheet 01/04/2014 Raising concerns and whistleblowing - Wales Preview Article Raising concerns and whistleblowing - Wales Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Competence Equipment Managing clinical risk Wales Ethics Professionalism
Factsheet 01/10/2013 HSC complaints procedure – General practice - Northern Ireland Preview Article HSC complaints procedure – General practice - Northern Ireland Time to read article: 6 mins Close Preview Read more Article contains Text Tagged in... Northern Ireland General practice
Factsheet 01/10/2013 HSC complaints procedure – Hospital setting Preview Article HSC complaints procedure – Hospital setting Time to read article: 5 mins Close Preview Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services. Read more Article contains Text Tagged in... Respiratory Medicine Complaints Rheumatology & Bone Disorders Geriatric Medicine Obstetrics & Gynaecology Dermatology
Factsheet 01/10/2013 Report writing - Northern Ireland Preview Article Report writing - Northern Ireland Time to read article: 3 mins Close Preview One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report. Read more Article contains Text Tagged in... Use Guidelines Claims Generic Medicine Competence Managing clinical risk Northern Ireland
Factsheet 01/08/2013 Parental responsibility - Wales Preview Article Parental responsibility - Wales Time to read article: 3 mins Close Preview Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child. Read more Article contains Text Tagged in... Issues & conflict management Ethics Wales Confidentiality Generic Medicine Patients
Factsheet 01/06/2013 Dealing with non-compliant patients Preview Article Dealing with non-compliant patients Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Wales England Scotland Patients Managing clinical risk Generic Medicine
Factsheet 01/05/2013 Confidentiality – Disclosures without consent - Northern Ireland Preview Article Confidentiality – Disclosures without consent - Northern Ireland Time to read article: 4 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Northern Ireland Issues & conflict management Consent Managing clinical risk Confidentiality Ethics
Factsheet 01/04/2013 Safeguarding children FAQs - Wales Preview Article Safeguarding children FAQs - Wales Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Wales Patients Data Protection Generic Medicine Ethics
Factsheet 01/04/2013 Guide to writing expert reports - Scotland Preview Article Guide to writing expert reports - Scotland Time to read article: 1 mins Close Preview As an expert you should be aiming to produce a report which is free standing – from which the reader can glean the key issues in the case, understand the evidence available and reach a clear understanding of the range of expert opinion, without needing to look at any other document. Read more Article contains Text Tagged in... Record keeping Use Guidelines Claims Scotland Generic Medicine CQC compliance
Factsheet 01/04/2013 Consent – The basics - Wales Preview Article Consent – The basics - Wales Time to read article: 3 mins Close Preview Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. Read more Article contains Text Tagged in... Issues & conflict management Wales Managing clinical risk Consent Generic Medicine Communication
Factsheet 01/04/2013 Safeguarding children - Scotland Preview Article Safeguarding children - Scotland Time to read article: 4 mins Close Preview The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. Read more Article contains Text Tagged in... Confidentiality Ethics Scotland Consent Data Protection Generic Medicine
Factsheet 01/03/2013 Controlled drugs - Wales Preview Article Controlled drugs - Wales Time to read article: 3 mins Close Preview Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... Prescribing Managing clinical risk Health & safety GP locum General practice Wales
Factsheet 09/01/2013 Access to medical reports - Scotland Preview Article Access to medical reports - Scotland Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports. Read more Article contains Text Tagged in... Consent Ethics Generic Medicine Medical Records Human resources Scotland
Factsheet 04/01/2013 Safeguarding children FAQs - Northern Ireland Preview Article Safeguarding children FAQs - Northern Ireland Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Consent Use Guidelines Issues & conflict management Data Protection Patients Northern Ireland
Factsheet 04/01/2013 Giving evidence - Scotland Preview Article Giving evidence - Scotland Time to read article: 4 mins Close Preview As a doctor, you may be asked to give evidence in many different types of forums including criminal or civil courts, Fatal Accident Inquiries and employment or mental health tribunals. This factsheet gives further information about what to expect and how to prepare. Read more Article contains Text Tagged in... CQC compliance Compliance Investigations Generic Medicine Scotland Patients
Factsheet 01/01/2013 Mental Capacity Act 2005 - Independent Mental Capacity Advocates Preview Article Mental Capacity Act 2005 - Independent Mental Capacity Advocates Time to read article: 3 mins Close Preview The role of Independent Mental Capacity Advocates (IMCAs) is to support and represent a person who lacks capacity in making a specific decision, and who has no-one (other than paid carers) to support them. This factsheet sets out further information about IMCAs and the role they play. Read more Article contains Text Tagged in... Wales Consent Northern Ireland England Scotland Managing clinical risk
Factsheet 01/01/2013 Access to health records - Wales Preview Article Access to health records - Wales Time to read article: 5 mins Close Preview Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access. Read more Article contains Text Tagged in... Managing clinical risk Record keeping Medical Records Data Protection Confidentiality Generic Medicine
Factsheet 01/09/2012 Communicating with patients by fax and email - Northern Ireland Preview Article Communicating with patients by fax and email - Northern Ireland Time to read article: 3 mins Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... Consent Generic Medicine Wales Data Protection Northern Ireland General practice
Factsheet 01/09/2012 Communicating with patients by fax and email - Wales Preview Article Communicating with patients by fax and email - Wales Time to read article: 3 mins Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that if sensitive information needs to besent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... Data Protection General practice Generic Medicine Communication Practice management Confidentiality
Factsheet 01/09/2012 Communicating with patients by fax and email - Scotland Preview Article Communicating with patients by fax and email - Scotland Time to read article: 3 mins Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... Practice management Confidentiality Managing clinical risk Scotland Data Protection General practice
Factsheet 01/08/2012 Mental Capacity Act 2005 - Best interests tests - England and Wales Preview Article Mental Capacity Act 2005 - Best interests tests - England and Wales Time to read article: 4 mins Close Preview The best interests principle in the Mental Capacity Act 2005 (the Act) states that any act done or decision made on behalf of an adult lacking capacity must be in their best interests. This can cover financial, health and social care decisions. Read more Article contains Text Tagged in... Managing clinical risk Wales England Ethics Issues & conflict management Consent
Factsheet 01/07/2012 Parental responsibility Preview Article Parental responsibility Time to read article: 3 mins Close Preview Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child. Read more Article contains Text Tagged in... England Issues & conflict management Ethics Wales Northern Ireland Scotland
Factsheet 01/05/2011 Removing patients from the practice list - Wales Preview Article Removing patients from the practice list - Wales Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Read more Article contains Text Tagged in... Practice management GP locum General practice Patients
Factsheet 10/01/2011 Parental responsibility - Scotland Preview Article Parental responsibility - Scotland Time to read article: 3 mins Close Preview Parental responsibility refers to the rights and responsibilities that most parents have in respect of their children. This factsheet gives advice on who has parental responsibility and where responsibility lies in situations in which there are disagreements over the best interests of the child. Read more Article contains Text Tagged in... Patients Consent Scotland Generic Medicine Ethics Managing clinical risk