Articles and features 04/06/2021 Remote handovers with colleagues: reducing the risks Preview Article Remote handovers with colleagues: reducing the risks Time to read article: 5 mins () ★ Close Preview Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints Read more Article contains Text Tagged in... Assessments Conflict management Complaints Communication
Articles and features 04/06/2021 Let’s talk: tough conversations with colleagues Preview Article Let’s talk: tough conversations with colleagues Time to read article: 5 mins () ★ Close Preview Dr James Thorpe and Dr Sarah Coope, Senior Medical Educators at Medical Protection, provide some insights that may help to navigate stressful conversations at work Read more Article contains Text Tagged in... Conflict management Communication
Articles and features 17/11/2020 Dealing with aggressive patients Preview Article Dealing with aggressive patients Time to read article: 3 mins () ★ Close Preview Dr Clare Devlin, Medicolegal Consultant at Medical Protection, offers advice on handling an aggressive patient Read more Article contains Text Tagged in... Patients General practice Conflict management Communication
Case report 13/11/2020 Managing unwelcome attention from a patient Preview Article Managing unwelcome attention from a patient Time to read article: 3 mins () ★ Close Preview A GP seeks advice on maintaining professional boundaries when a patient shows signs of emotional attachment. Read more Article contains Text Tagged in... General practice Social media Casebook Conflict management Patients Communication
Articles and features 18/09/2020 My patient is refusing to wear a mask – what should I do? Preview Article My patient is refusing to wear a mask – what should I do? Time to read article: 3 mins () ★ Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at your obligations regarding treatment for patients who refuse to wear a face mask Read more Article contains Text Tagged in... Patients Conflict management
Articles and features 09/10/2018 Managing conflict in general practice Preview Article Managing conflict in general practice Time to read article: 5 mins () ★ Close Preview Suzanne Creed, Clinical Risk Education Manager explains how to increase your understanding of conflict and provides some key strategies to deal with it more effectively. Read more Article contains Text Tagged in... Communication General practice Conflict management Practice Matters Negotiating & influencing