Factsheet 08/05/2015 Safeguarding children FAQs - England Preview Article Safeguarding children FAQs - England Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Managing clinical risk Ethics Generic Medicine Consent Patients England
Factsheet 06/05/2015 Communicating with patients by text message - Scotland Preview Article Communicating with patients by text message - Scotland Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc. Read more Article contains Text Tagged in... Generic Medicine Communication Scotland Practice management
Factsheet 06/05/2015 Needlestick injuries - Scotland Preview Article Needlestick injuries - Scotland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Negligence Managing clinical risk Generic Medicine Professionalism Scotland Record keeping
06/05/2015 NHS complaints procedure – Local Resolution Preview Article NHS complaints procedure – Local Resolution Time to read article: 3 mins Close Preview MPS understands that handling complaints can be complex and stressful. It requires time and commitment during a period when individuals are feeling at their most vulnerable. Getting it right can pay huge dividends and this factsheet aims to provide you with what you need to know about NHS complaints. Read more Article contains Text Tagged in... Generic Medicine Scotland Managing clinical risk CQC compliance
Factsheet 30/04/2015 Clinical negligence claims – What to expect - Northern Ireland Preview Article Clinical negligence claims – What to expect - Northern Ireland Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. Read more Article contains Text Tagged in... Negligence Managing financial risk Claims Generic Medicine Northern Ireland
Articles and features 21/04/2015 Making the complaints process easier Preview Article Making the complaints process easier Time to read article: 1 mins Close Preview MPS Complaints Adviser Sue Taylor explains how using the NHS Complaints Advocacy Service can help practices Read more Article contains Text Tagged in... Complaints Generic Medicine
Factsheet 20/04/2015 Confidentiality – Disclosures without consent - Wales Preview Article Confidentiality – Disclosures without consent - Wales Time to read article: 6 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Wales Issues & conflict management Generic Medicine Ethics Confidentiality Managing clinical risk
Articles and features 06/04/2015 Risks of telephone consultations Preview Article Risks of telephone consultations Time to read article: 8 mins Close Preview Consulting on the telephone requires a different skill-set, relying on common sense and improvisation. Learning how to do this effectively is necessary to safeguard patients and your professional position, says GP and popular author Dr Tony Males Read more Article contains Text Tagged in... Practice Matters
Factsheet 01/04/2015 Medical records - Wales Preview Article Medical records - Wales Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Record keeping Generic Medicine Managing clinical risk Medical Records Wales CQC compliance
News and updates 30/03/2015 Risk alert – New CQC standard 'duty of candour' Preview Article Risk alert – New CQC standard 'duty of candour' Time to read article: 2 mins Close Preview The CQC has introduced a new regulation that makes it a statutory duty to have systems in place that capture patient safety incidents. Read more Article contains Text Tagged in... Professionalism CQC compliance Compliance General practice
Factsheet 02/03/2015 Needlestick injuries - Northern Ireland Preview Article Needlestick injuries - Northern Ireland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Professionalism Northern Ireland Use Guidelines Generic Medicine Compliance Managing clinical risk
News and updates 17/02/2015 Forced data audits for NHS Preview Article Forced data audits for NHS Time to read article: 1 mins Close Preview NHS authorities can now be forced by the Information Commissioner (ICO) to be audited for compliance with the Data Protection Act. Read more Article contains Text Tagged in... Data Protection Generic Medicine
Factsheet 02/02/2015 Access to health records - Scotland Preview Article Access to health records - Scotland Time to read article: 4 mins Close Preview Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access. Read more Article contains Text Tagged in... Generic Medicine Consent Medical Records Ethics Confidentiality Scotland
Factsheet 01/02/2015 Medical records - England Preview Article Medical records - England Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Managing clinical risk Medical Records England
30/01/2015 Needlestick injuries - England Preview Article Needlestick injuries - England Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Equipment Generic Medicine Managing clinical risk Infection control
Factsheet 30/01/2015 Access to health records - Northern Ireland Preview Article Access to health records - Northern Ireland Time to read article: 4 mins Close Preview Providing access to medical records is essentially a confidentiality issue; therefore, the starting point is whether or not the patient has consented to disclosure. If not, access should be denied, unless there is some other clear justification for allowing access. Read more Article contains Text Tagged in... Consent Medical Records Northern Ireland Managing clinical risk Data Protection Confidentiality
Factsheet 30/01/2015 Mental Capacity Act 2005 – Lasting Powers of Attorney - England and W... Preview Article Mental Capacity Act 2005 – Lasting Powers of Attorney - England and Wales Time to read article: 3 mins Close Preview The Mental Capacity Act (MCA ) creates a new form of power of attorney – Lasting Power of Attorney (LPA), which gives another individual the authority to make decisions for an individual who now lacks capacity. This factsheet gives you more information about LPAs. Read more Article contains Text Tagged in... Wales England Generic Medicine Ethics
Factsheet 30/01/2015 Mental Capacity Act 2005 – Court of Protection and deputies Preview Article Mental Capacity Act 2005 – Court of Protection and deputies Time to read article: 2 mins Close Preview The Mental Capacity Act (the Act) established the Court of Protection, whose role it is to protect individuals who lack capacity and make rulings on difficult decisions about their care and welfare. This factsheet gives you more information about the role of the Court of Protection. Read more Article contains Text Tagged in... Wales Managing clinical risk Ethics Scotland England Issues & conflict management
Factsheet 30/01/2015 Mental Capacity Act 2005 - Advance decisions - England Preview Article Mental Capacity Act 2005 - Advance decisions - England Time to read article: 4 mins Close Preview An advance decision (“living will”) to refuse future medical treatment – should the patient then lack capacity – can be made by a person who is over 18 and who has capacity. This factsheet gives further information about advance decisions. Read more Article contains Text Tagged in... Ethics Compliance Generic Medicine England Communication
Factsheet 22/01/2015 Safe prescribing - Northern Ireland Preview Article Safe prescribing - Northern Ireland Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing have been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Data Protection Managing clinical risk Generic Medicine Prescribing Northern Ireland Record keeping
Factsheet 14/01/2015 Confidentiality – General principles - Wales Preview Article Confidentiality – General principles - Wales Time to read article: 5 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... General practice Managing clinical risk Consent Data Protection Wales Use Guidelines
Factsheet 14/01/2015 Confidentiality – General principles - Scotland Preview Article Confidentiality – General principles - Scotland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Use Guidelines Scotland Consent Managing clinical risk Data Protection General practice
Factsheet 14/01/2015 Confidentiality - General principles - England Preview Article Confidentiality - General principles - England Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Compliance Ethics Generic Medicine Medical Records Confidentiality GP locum
Factsheet 14/01/2015 Confidentiality – General principles - Northern Ireland Preview Article Confidentiality – General principles - Northern Ireland Time to read article: 6 mins Close Preview Confidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality. Read more Article contains Text Tagged in... Wales Data Protection Use Guidelines General practice Managing clinical risk Issues & conflict management