Factsheet 12/05/2016 Access to medical reports - Northern Ireland Preview Article Access to medical reports - Northern Ireland Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer, an insurer or from a government department, for a medical report to be delivered directly to the relevant department, without the patient seeing it. Read more Article contains Text Tagged in... Generic Medicine Northern Ireland Ethics Consent
Factsheet 12/04/2016 Chaperones FAQs Preview Article Chaperones FAQs Time to read article: 1 mins Close Preview There is a certain ambiguity surrounding chaperones and what exactly their purpose is. Below are common questions that Medical Protection receives about chaperones. Read more Article contains Text Tagged in... Northern Ireland Consent Wales Generic Medicine Ethics Reputation management
Factsheet 18/03/2016 Apologies Preview Article Apologies Time to read article: 2 mins Close Preview Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault. Read more Article contains Text Tagged in... Complaints Generic Medicine Issues & conflict management Reputation management
Articles and features 23/02/2016 Your nurse indemnity questions answered Preview Article Your nurse indemnity questions answered Time to read article: 4 mins Close Preview Here we provide answers to some of the questions members have asked us about indemnity for nurses working in general practice. Read more Article contains Text
Workshop Mastering adverse outcomes Preview Article Location: Various (Read more for further details) Close Preview Mastering adverse outcomes This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome. Read more Article contains Text Tagged in... GP locum England Generic Medicine Training & cpd Wales Scotland
Factsheet 09/01/2016 Raising concerns and whistleblowing - Northern Ireland Preview Article Raising concerns and whistleblowing - Northern Ireland Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Generic Medicine Northern Ireland Contracts Ethics Complaints
Factsheet 05/11/2015 Clinical negligence claims – what to expect - England Preview Article Clinical negligence claims – what to expect - England Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. Read more Article contains Text Tagged in... Generic Medicine Negligence England Managing clinical risk
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - England Preview Article Female Genital Mutilation (FGM) - England Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Professionalism Managing clinical risk England Generic Medicine
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - Scotland Preview Article Female Genital Mutilation (FGM) - Scotland Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Scotland Professionalism Managing clinical risk Generic Medicine
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - Wales Preview Article Female Genital Mutilation (FGM) - Wales Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Confidentiality Use Guidelines Wales Professionalism Managing clinical risk Generic Medicine
Articles and features 17/10/2015 Top tips to create a great GP job advert Preview Article Top tips to create a great GP job advert Time to read article: 3 mins Close Preview Recruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising. Read more Article contains Text Tagged in... Practice management Practice Matters General practice
Articles and features 10/10/2015 FAQs - sickness absence Preview Article FAQs - sickness absence Time to read article: 4 mins Close Preview We have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us? Read more Article contains Text Tagged in... Practice management General practice Practice Matters
Articles and features 08/10/2015 From the case files Preview Article From the case files Time to read article: 3 mins Close Preview Brain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier Read more Article contains Text Tagged in... Practice management Practice Matters
Articles and features 04/10/2015 How to... deal with trivial requests by patients Preview Article How to... deal with trivial requests by patients Time to read article: 3 mins Close Preview Medicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients Read more Article contains Text Tagged in... Practice management Practice Matters General practice
Articles and features 04/10/2015 CQC Special Preview Article CQC Special Time to read article: 2 mins Close Preview CQC compliance topped a recent Medical Protection survey of practice managers’ main concerns. We profile a practice who were recently inspected by the CQC, and interview two inspection managers about how practices can prepare for the process Read more Article contains Text Tagged in... General practice Practice Matters
01/10/2015 Chapter 4: Professionalism - What to do when things go wrong Preview Article Chapter 4: Professionalism - What to do when things go wrong Time to read article: 6 mins Close Preview The overwhelming majority of patients receive safe and effective care. However, when things do go wrong, it can be catastrophic for all involved. Part of being professional is having the knowledge and awareness to deal with such situations effectively. Read more Article contains Text Tagged in... Generic Medicine Complaints Investigations Ethics Issues & conflict management CQC compliance
Factsheet 01/10/2015 Confidentiality – Disclosures relating to patients who are unable to... Preview Article Confidentiality – Disclosures relating to patients who are unable to consent - Wales Time to read article: 4 mins Close Preview You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 18, or have died. This factsheet gives you further information about dealing with these circumstances. Read more Article contains Text Tagged in... Medical Records Wales Generic Medicine Communication Consent Issues & conflict management
Factsheet 01/10/2015 Making audio and visual recordings of patients - Wales Preview Article Making audio and visual recordings of patients - Wales Time to read article: 4 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. Read more Article contains Text Tagged in... Patients Wales Managing clinical risk Generic Medicine Consent
01/10/2015 Needlestick injuries Preview Article Needlestick injuries Time to read article: 4 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. Read more Article contains Text Tagged in... Generic Medicine Patients Wales Health & safety
Factsheet 01/10/2015 Consent – Children and young people - Wales Preview Article Consent – Children and young people - Wales Time to read article: 3 mins Close Preview Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people. Read more Article contains Text Tagged in... Use Guidelines Generic Medicine Consent Wales Issues & conflict management Paediatrics
01/10/2015 Communicating with patients by text message - Wales Preview Article Communicating with patients by text message - Wales Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc. Read more Article contains Text Tagged in... Communication Medical Records Practice management GP locum Wales Issues & conflict management
Factsheet 30/09/2015 Medical records - Scotland Preview Article Medical records - Scotland Time to read article: 3 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Scotland Record keeping Managing clinical risk Medical Records
Factsheet 30/09/2015 Disclosures without consent - Scotland Preview Article Disclosures without consent - Scotland Time to read article: 4 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Ethics Scotland Managing clinical risk Consent Generic Medicine
Factsheet 30/09/2015 Disclosures relating to patients unable to consent - Scotland Preview Article Disclosures relating to patients unable to consent - Scotland Time to read article: 4 mins Close Preview You owe a duty of confidentiality to all your patients, past or present, even if they are adults who lack capacity. You may be asked to provide information from the medical records of patients who are incapable of giving consent, are aged under 16, or have died. This factsheet gives you further information about dealing with these circumstances. Read more Article contains Text Tagged in... Scotland Ethics Generic Medicine Consent Managing clinical risk