Factsheet 05/06/2015 Controlled drugs - England Preview Article Controlled drugs - England Time to read article: 3 mins Close Preview Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... England Managing clinical risk Prescribing Professionalism
Articles and features 04/06/2015 Flexible working: Your questions answered Preview Article Flexible working: Your questions answered Time to read article: 5 mins Close Preview Flexible working was introduced to help employees achieve a better 'work-life' balance. Croner frequently answer questions on their advice line from practices about flexible working Read more Article contains Text Tagged in... General practice Practice Matters
Articles and features 04/06/2015 The light: Group practice Preview Article The light: Group practice Time to read article: 5 mins Close Preview Charlotte Hudson, deputy editor of Practice Matters, interviews Nick Giles, area operations manager for the One Medical group - The Light, Leeds, about the secret to the practice's success. Read more Article contains Text Tagged in... Practice management Professionalism General practice Practice Matters
Articles and features 01/06/2015 Poor complaints handling Preview Article Poor complaints handling Time to read article: 4 mins Close Preview The key to resolving many complaints is handling them early on at a local level. Terri Bonnici, MPS medical complaints adviser, presents a case study showing what could happen if you don’t get to grips with a complaint in the early stages. Read more Article contains Text Tagged in... Practice Matters
Press release 27/05/2015 Queen’s Speech: MPS disappointed cost of clinical negligence not raised Preview Article Queen’s Speech: MPS disappointed cost of clinical negligence not raised Time to read article: 1 mins Close Preview Read more Article contains Text
Factsheet 20/05/2015 Access to medical reports - England Preview Article Access to medical reports - England Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports. Read more Article contains Text Tagged in... Managing clinical risk Practice management England Generic Medicine Medical Records Data Protection
Factsheet 19/05/2015 Dealing with non-compliant patients - Northern Ireland Preview Article Dealing with non-compliant patients - Northern Ireland Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Compliance Generic Medicine
Factsheet 19/05/2015 Safeguarding children - Wales Preview Article Safeguarding children - Wales Time to read article: 4 mins Close Preview The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. Read more Article contains Text Tagged in... Listen Ethics Managing clinical risk Wales Generic Medicine Patients
Factsheet 19/05/2015 Safe prescribing - Wales Preview Article Safe prescribing - Wales Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing in the UK has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Consent Wales Managing clinical risk Generic Medicine Prescribing
Factsheet 19/05/2015 Safeguarding children - England Preview Article Safeguarding children - England Time to read article: 4 mins Close Preview The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. Read more Article contains Text Tagged in... Generic Medicine England Confidentiality Patients Ethics Managing clinical risk
News and updates 18/05/2015 Priorities for the new Government Preview Article Priorities for the new Government Close Preview With the new government in place, and Jeremy Hunt MP reappointed as the Secretary of State for Health, it is crucial that they focus on addressing some key concerns of stakeholders. Read more Article contains Text
Factsheet 15/05/2015 Consent - The basics - England Preview Article Consent - The basics - England Time to read article: 4 mins Close Preview Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. Read more Article contains Text Tagged in... Generic Medicine Medicine student Consent
Factsheet 15/05/2015 Making audio and visual recordings of patients - England Preview Article Making audio and visual recordings of patients - England Time to read article: 6 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Managing clinical risk Consent Patients Generic Medicine England
Factsheet 15/05/2015 Making audio and visual recordings of patients - Scotland Preview Article Making audio and visual recordings of patients - Scotland Time to read article: 6 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Patients Consent Managing clinical risk Scotland Generic Medicine
Press release 14/05/2015 Mental health and general practice: who is looking after doctors? Preview Article Mental health and general practice: who is looking after doctors? Time to read article: 2 mins Close Preview As part of Mental Health Awareness Week (11-17 May), the Medical Protection Society (MPS) is calling for more support and awareness of mental health issues among GPs. Read more Article contains Text
Press release 12/05/2015 New government must address key concerns of healthcare professionals Preview Article New government must address key concerns of healthcare professionals Time to read article: 2 mins Close Preview As Jeremy Hunt is reappointed as Health Secretary, the Medical Protection Society (MPS) is urging the new administration to consider two key issues affecting healthcare professionals; the lack of a collaborative, open learning culture and the rising cost of clinical negligence claims. Read more Article contains Text
Factsheet 08/05/2015 Safeguarding children FAQs - England Preview Article Safeguarding children FAQs - England Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Managing clinical risk England Generic Medicine Ethics Consent Patients
News and updates 06/05/2015 MPS advice on doing humanitarian work in Nepal Preview Article MPS advice on doing humanitarian work in Nepal Close Preview The recent earthquake in Nepal has caused widespread loss of life, resulting in calls for an emergency relief effort. Read more Article contains Text Tagged in... Generic Medicine Compliance
Factsheet 06/05/2015 Communicating with patients by text message - Scotland Preview Article Communicating with patients by text message - Scotland Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc. Read more Article contains Text Tagged in... Generic Medicine Communication Scotland Practice management
Factsheet 06/05/2015 Needlestick injuries - Scotland Preview Article Needlestick injuries - Scotland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Scotland Managing clinical risk Professionalism Generic Medicine Negligence Record keeping
Factsheet 30/04/2015 Clinical negligence claims – What to expect - Northern Ireland Preview Article Clinical negligence claims – What to expect - Northern Ireland Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. Read more Article contains Text Tagged in... Claims Northern Ireland Managing financial risk Negligence Generic Medicine
Press release 27/04/2015 Two in three doctors believe there is still a blame and shame culture... Preview Article Two in three doctors believe there is still a blame and shame culture in the NHS, MPS survey reveals Time to read article: 2 mins Close Preview A Medical Protection Society (MPS) survey of more than 500 UK members, including GPs, consultants and non-consultant hospital doctors, revealed that two in three doctors (68%) believe there is a blame and shame culture in the NHS, and that it will be difficult to overcome this. This compares with 66% of respondents to the same survey conducted in 2011, indicating that there has not been a positive culture change in four years. Read more Article contains Text
Articles and features 21/04/2015 Making the complaints process easier Preview Article Making the complaints process easier Time to read article: 1 mins Close Preview MPS Complaints Adviser Sue Taylor explains how using the NHS Complaints Advocacy Service can help practices Read more Article contains Text Tagged in... Generic Medicine Complaints
Factsheet 20/04/2015 Confidentiality – Disclosures without consent - Wales Preview Article Confidentiality – Disclosures without consent - Wales Time to read article: 6 mins Close Preview Certain circumstances can mean you are obliged to disclose information about a patient, even if you do not have their consent; under other circumstances, disclosure may be justifiable. This factsheet gives you further information about these circumstances. Read more Article contains Text Tagged in... Consent Ethics Managing clinical risk Wales Generic Medicine Confidentiality