Dr Dan Cohen, an international medical director based in the US, looks at the biggest challenge to healthcare safety: complacency

Victoria Armitage, from the Royal National Institute of Blind People, shares her experience of general practice as someone with sight loss.

The sooner you call MPS about an ethical or legal dilemma, the sooner the matter can be resolved. Professor Carol Seymour, Dr Tom Mosedale, Dr Richard Brittain and Sara Williams explore how and why Collateral-damage foundation doctors get into troubleCollateral-damage foundation doctors get into trouble

The path of a clinical negligence claim is often long and complex. The eventual outcome is affected by a number of key factors; MPS claims manager and solicitor Antoinette Coltsmann takes an in-depth look at a recent MPS case.

Following a number of practice meetings I had some real corkers to tell from the “field” about dilemmas in discretion and confidentiality.

“On the first day of Christmas my Consultant said to me…” Christmas can be a challenging time for foundation doctors in hospitals. Medicolegal Adviser Dr Clare Redmond advises on how to survive the festive season.

The words CQC and inspection can strike fear into the hearts of practices; what can your practice do to get through this daunting time? Charlotte Hudson investigates.

Cross Hills is a semi-rural practice on the edge of the Yorkshire Dales, located between Keighley and Skipton. Part of the Airedale Wharfedale and Craven Clinical Commissioning Group, it is a training practice with just over 12,000 patients, ten GPs, one Registrar, two advanced nurse practitioners and a full practice nursing team, as well as dedicated admin support staff.

Fred had been my patient for a few years but died in November 2011. Fiona, who is the eldest daughter of Fred, is also my patient and was her father’s main carer. Fred was due to take a holiday over Christmas in 2011, so Fiona wanted to cancel the holiday and make a claim on the holiday insurance policy that Fred took out in December 2009.

In this series Charlotte Hudson explores the key risk areas in general practice

Dr Euan Lawson, portfolio GP in Cumbria, explains how a little bit of apathy goes a long way

All GPs will be expected to provide patients with online access to their medical records by 2015, but not everyone believes it is a good idea. Dr Amir Hannan shares how Haughton Thornley Medical Centre approached online access to records and how their patients responded.

Our members often ask for our advice on writing medical reports; here, Dr Stephanie Bown offers her tips on what makes a good report

His Honour Judge David Pearl has been Chair of the Medical Practitioners Tribunal Service (MPTS) since June 2012. The MPTS took over the adjudication of doctors’ fitness to practise from the GMC in order to create a system independent of the investigation process. Judge Pearl recently met with Gareth Gillespie to reflect on the first year of the MPTS and what further plans he has in store for the organisation.

Dr Richard Fulton, ST8 specialty trainee in paediatrics, shares an insight into this ‘marmite’ specialty

Patient safety in healthcare has never been more in the spotlight. Events such as the Stafford Hospital scandal and the subsequent Francis Report have raised awareness that at times patients receive suboptimal care.

Roslynne O’Connor relocated to the beautiful Isle of Skye to work as a practice manager; she describes her typical day

In the second part of his four-part series exploring elements of the new Good Medical Practice, Professor Sir Peter Rubin, chair of the GMC, looks at conflicts of interest

How does a nurse practitioner run a successful GP practice? Charlotte Hudson chats to Carol Sears who is the clinical director of The Cuckoo Lane Practice in Hanwell, London

New GP Dr Laura Davison took a career break to become a jungle GP in Mexico. Here’s what happened

In this issue we share a case where a GP got in trouble prescribing for a family member, when a pharmacist reported him to the GMC