Natalie Bradley studied at Newcastle Dental School and qualified in June 2014. "I wrote this article based on a talk by Jane Merivale who talked at the FGDP Open Day" "it is an explanation of how complaints come about and how to manage them in practice."

Jennifer studied in Dundee and graduated June 2014. Jennifer says "I wanted to write this article for anyone who felt as nervous and scared as I did before starting my foundation training position, hopefully by writing this - some fears will be put to rest!"

This is just one of the many resources that Dental Protection provides for members during the early years of your career. As a member of Dental Protection you receive reduced rates during your first five years following graduation, a range of events including the Young Dentist conference, a dedicated risk management publication, free CPD and access to the online digital library.

Ajay Mehta is currently a BDS3 student at King's College London. He felt passionate about sharing his experiences of the course on reaching halfway and how he has tried to take up every opportunity worth taking at university to help character building.

Joe White is a fifth year student at The University of Sheffield. "I wanted to write this piece to share some rare experiences I had during my "non-orthodox" volunteering experience."

Alice Springs: a land shaped by caterpillars, wandering boys, wild dogs, & rivers with no water, and a dental experience as inimitable as the landscape! Sam Osborn is a recent dental graduate. In this article he provides a brief insight into his time as a locum Dental Officer in Alice Springs, in an attempt to illustrate the professional, cultural, and social opportunities that exist in remote areas of Australia.

If you are a member of Dental Protection and you need advice following a complaint, you have access to our expert team of dento-legal advisers.

We are unique in that we are the only UK-based defence organisation serving 64,000 dental members worldwide. This gives us a wide experience and may make it possible for your membership to travel with you.

Milan Chande graduated from the University of Manchester in 2014. As a passionate user of technology, I feel there are many ways in which Young Dentists can help improve the level of service offered to patients at dental practices.

Ciara graduated from University College Cork in 2013, from there she completed foundation training on the Charing Cross scheme in London. Ciara is now in her DCT1 year in maxillofacial surgery in Northampton General Hospital.

Surinder Poonian graduated from Sheffield in 2011 and completed her DFY1 placement on the Whipps Cross Scheme based in London.  After this she worked as an oral surgery DFY2. She has since worked as a locum GDP and is now doing a CDP post in restorative dentistry. Surinder is one of the young dentist representatives within the Metropolitan Branch of the BDA.

When the practice receives a complaint it must acknowledge the complaint not later than 3 working days after the day on which it was received. At the same time, an offer must be made to discuss with the patient the handling of the complaint and the likely period for the investigation and response.

A young dentist shares his experience of foundation training and how to provide the best patient care to achieve a happy patient.

Owning your own practice is seen by many as a natural career progression and it can be rewarding both financially and professionally. Whilst you must seek professional advice, here are some of the key points you should consider in what will be one of the biggest decisions you will make...

Hannah Morison graduated from Cardiff Dental School in 2012. Hannah currently works as an SHO in Oral and Maxillofacial Surgery in Northern Ireland. She has also undertaken a year of training as an SHO in Orthodontics and Paediatric Dentistry at the Royal Victoria Hospital, Belfast.

Over 250 dental professionals attended the joint Dental Protection and schülke conference – Premier Symposium – for an insight into the challenges of complex clinical, ethical and dento-legal issues.

Hiten Halai graduated in 2012 from Barts and The London. After foundation training he completed a Restorative and General Duties DF2 post at The Royal London Dental Hospital. He is currently working as a private associate in Singapore.

Standards for the Dental Team is published by the General Dental Council (GDC) and came into effect 30 September 2013. The document sets out the standards of conduct, performance and ethics that govern dental professionals in the United Kingdom. It specifies the principles, standards and guidance which apply to all members of the dental team, and also sets out what patients can expect from a dental professional.

Milan Chande graduated from the University of Manchester Dental School in 2014. He say's "My personal interest and knowledge in technology of a fair number of years has encouraged me to write this article." "My intentions were to help young dentists be more aware of the risks of using cloud-based backup services, and to offer advice on protecting their data when using these services."

If you are thinking of applying for a new job, you need to have an impressive CV. It may not guarantee you the position, but it will get you noticed in the first place. The first step in job hunting is to be noticed and secure that first interview for the post you have applied for. If your current CV has been left on the shelf since your last role then it is more than likely out of date.

Laura writes about an account of her own experiences with depression during her dentistry degree, and how best to help someone suffering from depression. 

James Chesterman graduated from the University of Birmingham in 2011 and is currently working part time at the Leeds Dental Institute as a specialty dentist in the restorative department and an associate at Ivory Dental Practice in Leeds.