Press release 04/11/2019 Concern over dental regulator’s covert investigations Preview Article Concern over dental regulator’s covert investigations Time to read article: 2 mins Close Preview The leading protection organisation for dentists has said it is “disappointed and concerned” that the General Dental Council (GDC) is engaging in undercover investigations which are attempting to trick dentists into wrong-doing. Read more Article contains Text Tagged in... Claims Complaints gdc
Articles and features 31/10/2019 The sum of all fears Preview Article The sum of all fears Time to read article: 4 mins Close Preview It is a fact that much of human behaviour is related to maximising rewards and minimising losses. Raj Rattan, dental director at Dental Protection, looks at how we can reduce fear and manage risk and uncertainty, so we can stay confident and competent throughout our careers Read more Tagged in... Competence
Case study 31/10/2019 A lucky escape Preview Article A lucky escape Time to read article: 2 mins Close Preview Read more Tagged in... Record Keeping Treatment Planning
Case study 31/10/2019 What's in a name Preview Article What's in a name Time to read article: 2 mins Close Preview Read more Tagged in... Complaints
Workshop 08/10/2019 Mastering consent and shared decision-making Preview Article Mastering consent and shared decision-making Time to read article: 1 mins Close Preview When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them Read more Article contains Text Tagged in... Communicate Scotland Training & CPD England Northern ireland Generic Dentistry
Press release 09/09/2019 Dental Protection calls for GDC to allow more time to respond to alle... Preview Article Dental Protection calls for GDC to allow more time to respond to allegations in non-clinical cases Time to read article: 2 mins Close Preview GDC proposals to allow more time to respond to allegations must be extended to non-clinical cases, says Dental Protection. Read more Article contains Text Tagged in... Complaints Claims gdc
05/09/2019 How to encourage effective teamwork in dentistry Preview Article How to encourage effective teamwork in dentistry Time to read article: 2 mins Close Preview Croner, the HR and employment law specialists, provide suggestions for improving teamwork within your dental practice. Read more
Press release 12/08/2019 40% of claims costs relate to treatment started over ten years ago Preview Article 40% of claims costs relate to treatment started over ten years ago Time to read article: 2 mins Close Preview New data published by Dental Protection reveals that almost 40% of its estimated annual claims costs in 2018 related to cases where treatment started ten or more years ago before the claim was made. Read more Article contains Text Tagged in... Claims
Articles and features 09/08/2019 Understanding the effect of late reported claims Preview Article Understanding the effect of late reported claims Time to read article: 4 mins Close Preview Dr Yvonne Shaw, Head of Underwriting at Dental Protection, explains why when it comes to a defence organisation, you need to be thinking 25 years ahead Read more Article contains Text Tagged in... Claims Periodontics
Case study 09/08/2019 Leaving a sour taste in the mouth Preview Article Leaving a sour taste in the mouth Time to read article: 2 mins Close Preview Associate dentists leave their current practice for a variety of reasons,and occasionally this can be due to a breakdown in communication and issues surrounding working relationships within the practice. Read more Article contains Text Tagged in... Communication
Case study 09/08/2019 Short term orthodontics Preview Article Short term orthodontics Time to read article: 2 mins Close Preview Miss N attended an examination appointment with a new dentist,unhappy with the appearance of her upper teeth. Read more Article contains Text Tagged in... Communication Treatment Planning Competence
Articles and features 29/07/2019 Maintaining professionalism online: the risks of social media Preview Article Maintaining professionalism online: the risks of social media Time to read article: 2 mins Close Preview Dentists and dental care professionals need to ensure they have a professional social media image and handle any online communications appropriately. Philip Johnstone, dentolegal consultant at Dental Protection, discusses how to avoid the risks associated with an online presence. Read more Article contains Text Tagged in... Communication
Press release 09/07/2019 Dental Protection urges the Government to give more details on reform... Preview Article Dental Protection urges the Government to give more details on reforms to the healthcare professional regulation Time to read article: 2 mins Close Preview Dental Protection urges the Government to give more details on reforms to the healthcare professional regulation. Read more Article contains Text
Case study 09/07/2019 Avoiding herodontics Preview Article Avoiding herodontics Time to read article: 2 mins Close Preview Ms B was suffering from pain that kept her awake at night. An examination by the dentist established tooth 27 was the cause of discomfort. Read more Article contains Text Tagged in... Communication Consent Treatment Planning
Articles and features 08/07/2019 Ten steps to complaints handling Preview Article Ten steps to complaints handling Time to read article: 3 mins Close Preview Read our ten-step approach to help get the best resolution for our members. Read more Article contains Text Tagged in... Communicate Communication Complaints
Articles and features 05/07/2019 What does discretionary indemnity mean for you? Preview Article What does discretionary indemnity mean for you? Time to read article: 3 mins Close Preview We answer your common queries and bust some myths surrounding discretionary indemnity Read more Article contains Text
Articles and features 05/07/2019 Mastering difficult interactions with patients Preview Article Mastering difficult interactions with patients Time to read article: 2 mins Close Preview We share some top tips to effectively manage difficult interactions with patients, including avoiding them in the first place. Feedback has shown these essential skills – which are also taught on Dental Protection’s ‘Mastering Difficult Interactions’ workshop – are valuable to members. Read more Tagged in... Negotiation & Influencing Communication
Articles and features 05/07/2019 Helping employees protect patient data Preview Article Helping employees protect patient data Time to read article: 2 mins Close Preview Croner, the employment law and HR specialists, provide advice for protecting patients’ data. Read more Article contains Text Tagged in... Confidentiality Data Protection
Case study 01/07/2019 Is it vital? Preview Article Is it vital? Time to read article: 3 mins Close Preview Mr R attended a practice as a new patient. He reported no symptoms, although during the examination the dentist noted the large composite restoration at 36, which had a small fracture to one side. Read more Article contains Text Tagged in... Competence Communication Diagnosis
27/06/2019 Develop your organisational skills and master time management Preview Article Develop your organisational skills and master time management Time to read article: 2 mins Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides some guidance on how to get organised in practice. Read more Article contains Text Tagged in... Training & CPD Communication Career Planning
Articles and features 26/06/2019 Iatrogenic injuries and what can be done to avoid them Preview Article Iatrogenic injuries and what can be done to avoid them Time to read article: 8 mins Close Preview Wherever you are in the world, there is generally a legal obligation in place that sets out duties of employers to ensure appropriate standards of quality and safety in a dental practice. Simrit Ryatt, dentolegal consultant, looks into some iatrogenic injuries and what can be done to avoid them. Read more Article contains Text Tagged in... Communication
Articles and features 25/06/2019 It could happen to you Preview Article It could happen to you Time to read article: 5 mins Close Preview Dr T has worked as a GDP for 15 years. He talks to us about an unusual complaint he received and the lessons he has learned from it. Read more Article contains Text Tagged in... Communicate Dental Records
Articles and features 29/05/2019 Continue learning and developing Preview Article Continue learning and developing Time to read article: 3 mins Close Preview Dr Kalpesh Prajapat, author of Dental Associate Interviews: An Ultimate Preparation Guide, provides guidance on how to choose the right development courses for you, and ensure you never stop learning and improving. Read more Article contains Text Tagged in... Training & CPD Career Planning Communication
Articles and features 17/05/2019 Antibiotic prophylaxis against infective endocarditis Preview Article Antibiotic prophylaxis against infective endocarditis Time to read article: 5 mins Close Preview Dentolegal consultant, Martin Foster, explains the current advice and guidance from NICE and SDCEP on antibiotic prophylaxis against infective endocarditis. Read more Article contains Text Tagged in... Managing Clinical Risk