Case study 20/09/2018 A request for compensation Preview Article A request for compensation Time to read article: 2 mins Close Preview Dental Protection advises two members from a practice following a patient complaint after a replacement filling was required. Read more Article contains Text Tagged in... Complaints Practice management
Case study 20/09/2018 An incorrect extraction Preview Article An incorrect extraction Time to read article: 2 mins Close Preview When the wrong tooth is removed, Dental Protection assisted a dentist in quickly contacting the patient over the error. Find out how this proactive approach helped avoid further action being taken. Read more Article contains Text Tagged in... Record Keeping
Case study 20/09/2018 Incorrect use of reversal agent during sedation Preview Article Incorrect use of reversal agent during sedation Time to read article: 2 mins Close Preview This case study looks at how Dental Protection advised a member who had been investigated following the incorrect administration of a sedative. Read more Article contains Text Tagged in... Sedation Investigations Consent
Case study 20/09/2018 Keeping up to date Preview Article Keeping up to date Time to read article: 1 mins Close Preview Read more Article contains Text Tagged in... Complaints
Case study 20/09/2018 The retained root and consent Preview Article The retained root and consent Time to read article: 3 mins Close Preview A retained root causes a patient complaint against a dentist. While Dental Protection supported him in rectifying the matter, issues were raised with his record-keeping – find out what learning points came out of this case. Read more Article contains Text Tagged in... Record Keeping Treatment Planning Complaints Consent
Advice booklet 07/08/2018 Handling the media - a guide for dentists Preview Article Handling the media - a guide for dentists Time to read article: 1 mins Close Preview Handling the Media - A Guide for Dentists has been designed to reflect members’ needs and the current press environment. The guide provides advice on the most effective way to respond to a journalist, from initial contact to providing a statement. Read more Article contains PDF Tagged in... Communicate
Workshop 01/07/2018 Mastering adverse outcomes Preview Article Mastering adverse outcomes Time to read article: 1 mins Close Preview This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome. Read more Article contains Text Tagged in... Generic Dentistry Training & CPD Wales Scotland Northern ireland England
Workshop 01/07/2018 Dental records for general dental practitioners Preview Article Dental records for general dental practitioners Time to read article: 1 mins Close Preview This workshop highlights the importance of well-organised dental records, to aid continuity of care and ensure good practice. Through a range of presentations, discussions, case scenarios and practical exercises, it highlights the importance of accurate and up-to-date dental records for both patient care and professional defence. Read more Article contains Text Tagged in... Training & CPD Managing Clinical Risk Record Keeping
Workshop 01/07/2018 Mastering difficult interactions Preview Article Mastering difficult interactions Time to read article: 1 mins Close Preview This workshop helps you identify and utilise a range of different skills in difficult interactions with patients and colleagues. These skills can help you reach a more favourable clinical outcome and still preserve the integrity of professional relationships. Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future. Read more Article contains Text Tagged in... Generic Dentistry Communicate Training & CPD
Workshop 01/07/2018 Mastering your risk Preview Article Mastering your risk Time to read article: 1 mins Close Preview This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety. Read more Article contains Text Tagged in... Training & CPD Northern ireland Generic Dentistry Wales Communicate Scotland
Articles and features 08/06/2018 Redaction and anonymisation - doing your bit for data protection Preview Article Redaction and anonymisation - doing your bit for data protection Time to read article: 1 mins Close Preview New data protection regulations came into force on 25 May and MPS is committed to fulfilling its legal obligations – correct redaction and anonymisation is one way that you can play your part in safeguarding data. Read more Article contains Text Tagged in... Communicate Record Keeping Handover
Articles and features 06/06/2018 Reducing the risks of perio Preview Article Reducing the risks of perio Time to read article: 3 mins Close Preview Associate dentolegal consultant Andrew Walker explains how you can reduce your risk of periodontal claims and complaints Read more Article contains Text Tagged in... Periodontics
Articles and features 11/04/2018 How does the new GDPR affect my practice? Preview Article How does the new GDPR affect my practice? Time to read article: 5 mins Close Preview We look at how the new General Data Protection Regulations (GDPR) impact your dental practice. Read more Article contains Text Tagged in... Dental Records Record Keeping Practice management Data Protection
Articles and features 10/04/2018 Getting ready for GDPR Preview Article Getting ready for GDPR Time to read article: 1 mins Close Preview Useful information for preparing for new GDPR Read more Article contains Text Tagged in... Data Protection Record Keeping Compliance Dental Records Practice management
Press release 08/03/2018 Dental Protection successful in challenging “irrational and unfair” P... Preview Article Dental Protection successful in challenging “irrational and unfair” Practitioner Services decision Time to read article: 2 mins Close Preview Dental Protection has successfully challenged the actions of Practitioner Services of NHS National Services Scotland in a Judicial Review over the recovery of alleged overpayments. Read more Article contains Text
Articles and features 18/01/2018 GDC standards Q&A - Principle 1 - Put patients' interests first Preview Article GDC standards Q&A - Principle 1 - Put patients' interests first Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Managing Clinical Risk
News and updates 26/10/2017 Enhanced CPD changes for 2018 Preview Article Enhanced CPD changes for 2018 Time to read article: 1 mins Close Preview Changes to Continuing Professional Development (CPD) for all dental registrants start in 2018. Read more Article contains Text
22/08/2017 Continuing Professional Development Preview Article Continuing Professional Development Time to read article: 1 mins Close Preview As a dental professional, you have a duty to keep your skills and knowledge up-to-date. Read more Article contains Text Tagged in... Training & CPD Generic Dentistry
22/08/2017 It’s complicated Preview Article It’s complicated Time to read article: 3 mins Close Preview Simon Stone offers nine steps to ensure success and shares some cases from which we can all learn Read more Article contains Text
News and updates 22/08/2017 Your RQIA questions answered Preview Article Your RQIA questions answered Time to read article: 8 mins Close Preview Members will be aware that in order to provide private treatment to patients, registration with the RQIA is essential. Read more Article contains Text Tagged in... Northern ireland
Articles and features 22/08/2017 What to expect when the CQC inspect Preview Article What to expect when the CQC inspect Time to read article: 1 mins Close Preview The Care Quality Commission (CQC) has stated that it intends to inspect approximately 10% of dental providers and that it will not apply ratings following inspections. Read more Article contains Text Tagged in... CQC Compliance
Articles and features 22/08/2017 Support with CQC - Fundamental standards Preview Article Support with CQC - Fundamental standards Time to read article: 3 mins Close Preview Receiving and acting on complaints: a summary of complaints, responses, correspondence and other relevant information identified must be provided to CQC within 28 days of a request. Read more Article contains Text Tagged in... CQC Compliance
Articles and features 22/08/2017 Support with CQC - Duty of candour Preview Article Support with CQC - Duty of candour Time to read article: 2 mins Close Preview The duty of candour, which was introduced by the government through Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, applies to dental practices from 1 April 2015. Read more Article contains Text Tagged in... CQC Compliance
Articles and features 22/08/2017 The CQC – What you need to know Preview Article The CQC – What you need to know Time to read article: 4 mins Close Preview All healthcare organisations that provide regulated activities have to register with the CQC. Here's a little background along with advice on who is affected and how to apply for registration. Read more Article contains Text Tagged in... CQC Compliance