Factsheet 05/06/2015 Controlled drugs - England Preview Article Controlled drugs - England Time to read article: 3 mins Close Preview Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... Prescribing Professionalism England Managing clinical risk
Articles and features 04/06/2015 The light: Group practice Preview Article The light: Group practice Time to read article: 5 mins Close Preview Charlotte Hudson, deputy editor of Practice Matters, interviews Nick Giles, area operations manager for the One Medical group - The Light, Leeds, about the secret to the practice's success. Read more Article contains Text Tagged in... Professionalism General practice Practice management Practice Matters
Articles and features 01/06/2015 Poor complaints handling Preview Article Poor complaints handling Time to read article: 4 mins Close Preview The key to resolving many complaints is handling them early on at a local level. Terri Bonnici, MPS medical complaints adviser, presents a case study showing what could happen if you don’t get to grips with a complaint in the early stages. Read more Article contains Text Tagged in... Practice Matters
Factsheet 20/05/2015 Access to medical reports - England Preview Article Access to medical reports - England Time to read article: 3 mins Close Preview Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports. Read more Article contains Text Tagged in... Practice management Medical Records Managing clinical risk Generic Medicine GP locum Data Protection
Factsheet 19/05/2015 Dealing with non-compliant patients - Northern Ireland Preview Article Dealing with non-compliant patients - Northern Ireland Time to read article: 2 mins Close Preview A doctor’s primary concern is to do their best for their patients; this includes giving advice and treatment, and arranging investigations in accordance with the current evidence base and the patient’s best interests. Read more Article contains Text Tagged in... Compliance Generic Medicine
Factsheet 19/05/2015 Safeguarding children - Wales Preview Article Safeguarding children - Wales Time to read article: 4 mins Close Preview The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. Read more Article contains Text Tagged in... Wales Patients Managing clinical risk Generic Medicine Ethics Listen
Factsheet 19/05/2015 Safe prescribing - Wales Preview Article Safe prescribing - Wales Time to read article: 3 mins Close Preview Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing in the UK has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors. Read more Article contains Text Tagged in... Prescribing Wales Managing clinical risk Consent Generic Medicine
Factsheet 19/05/2015 Safeguarding children - England Preview Article Safeguarding children - England Time to read article: 4 mins Close Preview The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation. Read more Article contains Text Tagged in... Confidentiality England Managing clinical risk Ethics Patients Generic Medicine
18/05/2015 MPS is calling on the government to address the name and shame cultur... Preview Article MPS is calling on the government to address the name and shame culture in the NHS Close Preview An MPS survey of more than 500 UK health professionals indicates there has not been a positive culture change in the NHS in four years. Read more Article contains Text Tagged in... Professionalism General practice GP locum Issues & conflict management
Case report 15/05/2015 Cumulative errors Preview Article Cumulative errors Time to read article: 3 mins Close Preview Mrs G, 34, presented to the delivery suite at 12pm, 38 weeks into her first pregnancy. Her antenatal care had been uneventful apart from measuring slightly “large for dates”. She was found to have a longitudinal lie with a cephalic presentation, and was experiencing three contractions every ten minutes. The midwife examined her and found her to be 2cm dilated with a fully effaced cervix and “intact membranes”. Read more Article contains Text Tagged in... Paediatrics Record keeping Communication System Errors Obstetrics & Gynaecology Managing clinical risk
15/05/2015 Communicating with patients by text message - England Preview Article Communicating with patients by text message - England Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc. Read more Article contains Text Tagged in... Practice management England Wales Medical Records Data Protection General practice
Factsheet 15/05/2015 Consent - The basics - England Preview Article Consent - The basics - England Time to read article: 4 mins Close Preview Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. Read more Article contains Text Tagged in... Medicine student Generic Medicine Consent
Factsheet 15/05/2015 Making audio and visual recordings of patients - England Preview Article Making audio and visual recordings of patients - England Time to read article: 6 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Patients England Generic Medicine Managing clinical risk Consent
Factsheet 15/05/2015 Making audio and visual recordings of patients - Scotland Preview Article Making audio and visual recordings of patients - Scotland Time to read article: 6 mins Close Preview Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act. Read more Article contains Text Tagged in... Patients Scotland Generic Medicine Consent Managing clinical risk
Factsheet 08/05/2015 Safeguarding children FAQs - England Preview Article Safeguarding children FAQs - England Time to read article: 3 mins Close Preview The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm. Read more Article contains Text Tagged in... Generic Medicine Ethics Patients Consent England Managing clinical risk
Factsheet 06/05/2015 Communicating with patients by text message - Scotland Preview Article Communicating with patients by text message - Scotland Time to read article: 2 mins Close Preview Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc. Read more Article contains Text Tagged in... Communication Generic Medicine Practice management Scotland
Factsheet 06/05/2015 Needlestick injuries - Scotland Preview Article Needlestick injuries - Scotland Time to read article: 3 mins Close Preview Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen. Read more Article contains Text Tagged in... Record keeping Managing clinical risk Generic Medicine Professionalism Scotland Negligence
Factsheet 06/05/2015 Removing patients from the practice list Preview Article Removing patients from the practice list Time to read article: 3 mins Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media, and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Nor should it be used purely because a patient is highly demanding, offers criticisms or questions his/her treatment. Read more Article contains Text Tagged in... General practice GP locum Patients Practice management
06/05/2015 NHS complaints procedure – Local Resolution Preview Article NHS complaints procedure – Local Resolution Time to read article: 3 mins Close Preview MPS understands that handling complaints can be complex and stressful. It requires time and commitment during a period when individuals are feeling at their most vulnerable. Getting it right can pay huge dividends and this factsheet aims to provide you with what you need to know about NHS complaints. Read more Article contains Text Tagged in... CQC compliance Scotland Managing clinical risk Generic Medicine
Case report 05/05/2015 Stroke after carotid surgery Preview Article Stroke after carotid surgery Time to read article: 3 mins Close Preview Miss C, a 30-year-old accountant, developed an asymptomatic left-sided neck lump. A CT scan revealed a 23 x 17 x 27mm mass at the carotid bifurcation consistent with a carotid body tumour. Read more Article contains Text Tagged in... Casebook Scotland Claims Managing clinical risk Consent Casebook Communication
Case report 05/05/2015 The swollen knee Preview Article The swollen knee Time to read article: 3 mins Close Preview Forty-four-year-old Ms M presented to her GP with pain and swelling of her right knee. She had experienced similar symptoms three years earlier whilst pregnant but had not undergone any investigations at the time Read more Article contains Text Tagged in... Managing clinical risk Radiology Orthopaedics Casebook Scotland Casebook Review Documentation
Case report 05/05/2015 A persistent headache Preview Article A persistent headache Time to read article: 3 mins Close Preview Mr H, a 45-year-old solicitor and father of three, visited his GP Dr P with a persistent headache. He described two months of symptoms, occurring up to six times per week, mainly in the mornings and with associated nausea. Read more Article contains Text Tagged in... Neurology & Neurosurgery Diagnosis Renal Medicine Casebook Scotland GP locum Casebook
Case report 05/05/2015 Fatal condition Preview Article Fatal condition Time to read article: 3 mins Close Preview Mrs J, a 62-year-old housewife, did not visit her GP often. However, she consulted Dr D with a two-week history of coryzal symptoms. Read more Article contains Text Tagged in... Successful Defence Prescribing Managing clinical risk Casebook Casebook Scotland GP locum
Case report 05/05/2015 A malignant lesion Preview Article A malignant lesion Time to read article: 3 mins Close Preview Mr M, a 44-year-old architect, attended his GP, Dr C, for a skin check. Dr C diagnosed a papilloma on his right chest wall as well as a seborrhoeic keratosis skin lesion of the upper left arm. Read more Article contains Text Tagged in... Casebook Scotland Managing clinical risk Dermatology Casebook Record keeping Scotland