Factsheet 12/04/2016 Chaperones FAQs Preview Article Chaperones FAQs Time to read article: 1 mins Close Preview There is a certain ambiguity surrounding chaperones and what exactly their purpose is. Below are common questions that Medical Protection receives about chaperones. Read more Article contains Text Tagged in... Generic Medicine England Wales Reputation management Scotland Consent
Articles and features 30/03/2016 Dealing with adverse incidents Preview Article Dealing with adverse incidents Time to read article: 4 mins Close Preview One of the greatest challenges a doctor will face during their career is in ensuring they respond well when things go wrong. Even the most experienced doctors make mistakes but it can be particularly difficult to deal with when you are one of the more junior members of the team. Read more Article contains Text Tagged in... New Doctor Generic Medicine Negligence
30/03/2016 The prospect of facing criminal investigations during your career Preview Article The prospect of facing criminal investigations during your career Time to read article: 2 mins Close Preview With the introduction of the new criminal offence of wilful neglect, there are now more criminal sanctions for doctors than ever before. There also seems to be more coverage of cases involving doctors which in my experience has all created a much greater awareness of, and fear about, the potential to end up in front of a judge. Read more Article contains Text Tagged in... Career planning Professionalism Generic Medicine
Factsheet 18/03/2016 Apologies Preview Article Apologies Time to read article: 2 mins Close Preview Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault. Read more Article contains Text Tagged in... Generic Medicine Issues & conflict management Reputation management Complaints
19/02/2016 Advocating your concerns in Parliament Preview Article Advocating your concerns in Parliament Time to read article: 1 mins Close Preview Medical Protection is committed to speaking up for members and raising concerns at the highest level. Read more Article contains Text Tagged in... Issues & conflict management General practice GP locum
Workshop Mastering adverse outcomes Preview Article Location: Various (Read more for further details) Close Preview Mastering adverse outcomes This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome. Read more Article contains Text Tagged in... Scotland Wales GP locum Northern Ireland Generic Medicine Training & cpd
Workshop Mastering professional interactions Preview Article Location: Various (Read more for further details) Close Preview Mastering professional interactions This workshop offers professional insights and key communication skills for when patient care passes between doctors. It is designed to help you improve the safety of care that you and your colleagues collectively provide. By highlighting the danger of assumption, and the need for communication, it can also help you reduce your risk of complaints or claims. Read more Article contains Text Tagged in... England Wales Scotland GP locum Generic Medicine Training & cpd
28/01/2016 Mastering Difficult Interactions with Patients – Team Preview Article Mastering Difficult Interactions with Patients – Team Time to read article: 1 mins Close Preview Doctors who received training to improve their communication skills report a significantly lower rate of difficult interactions. Read more Article contains Text Tagged in... Scotland GP locum England Northern Ireland Generic Medicine Training & cpd
27/01/2016 Mastering Shared Decision Making – Team Preview Article Mastering Shared Decision Making – Team Time to read article: 1 mins Close Preview Patient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints or claims against a doctor. Read more Article contains Text Tagged in... GP locum Wales England Scotland Training & cpd Generic Medicine
Workshop Mastering Shared Decision Making Preview Article Location: Various (Read more for further details) Close Preview Mastering Shared Decision Making When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them. Read more Article contains Text Tagged in... Wales Training & cpd Scotland England GP locum Northern Ireland
Factsheet 09/01/2016 Raising concerns and whistleblowing - Northern Ireland Preview Article Raising concerns and whistleblowing - Northern Ireland Time to read article: 3 mins Close Preview One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm. Read more Article contains Text Tagged in... Ethics Generic Medicine Complaints Contracts Northern Ireland
Case report 09/11/2015 Childhood brain cancer Preview Article Childhood brain cancer Time to read article: 2 mins Close Preview At presentation, Peter was 14 years old and had presented with migraines since the age of 8. He was taking Pizotifen and his headaches were well controlled. Over the past four weeks he had started getting headaches again. They were in a similar location to his migraines, but were different in nature – he couldn’t put his finger on exactly how. Read more Article contains Text Tagged in... Diagnosis Paediatrics Neurology & Neurosurgery Managing clinical risk GP locum Complaints
Factsheet 05/11/2015 Clinical negligence claims – what to expect - England Preview Article Clinical negligence claims – what to expect - England Time to read article: 3 mins Close Preview A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication. Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Negligence England
27/10/2015 Ask the expert – requests for medical records by police Preview Article Ask the expert – requests for medical records by police Time to read article: 2 mins Close Preview A common dilemma on the advice line is requests for medical records by the police or social services. Senior Medicolegal Adviser Dr Pallavi Bradshaw shares her advice Read more Article contains Text Tagged in... Ethics Patients Confidentiality Issues & conflict management GP locum General practice
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - England Preview Article Female Genital Mutilation (FGM) - England Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Managing clinical risk England Professionalism Generic Medicine
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - Scotland Preview Article Female Genital Mutilation (FGM) - Scotland Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Professionalism Scotland
Factsheet 21/10/2015 Female Genital Mutilation (FGM) - Wales Preview Article Female Genital Mutilation (FGM) - Wales Time to read article: 2 mins Close Preview Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members. Read more Article contains Text Tagged in... Generic Medicine Managing clinical risk Professionalism Confidentiality Use Guidelines Ethics
Articles and features 17/10/2015 Top tips to create a great GP job advert Preview Article Top tips to create a great GP job advert Time to read article: 3 mins Close Preview Recruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising. Read more Article contains Text Tagged in... Practice management General practice Practice Matters
Articles and features 10/10/2015 FAQs - sickness absence Preview Article FAQs - sickness absence Time to read article: 4 mins Close Preview We have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us? Read more Article contains Text Tagged in... Practice management Practice Matters General practice
Articles and features 08/10/2015 From the case files Preview Article From the case files Time to read article: 3 mins Close Preview Brain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier Read more Article contains Text Tagged in... Practice Matters Practice management
Articles and features 04/10/2015 How to... deal with trivial requests by patients Preview Article How to... deal with trivial requests by patients Time to read article: 3 mins Close Preview Medicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients Read more Article contains Text Tagged in... Practice Matters General practice Practice management
Articles and features 04/10/2015 CQC Special Preview Article CQC Special Time to read article: 2 mins Close Preview CQC compliance topped a recent Medical Protection survey of practice managers’ main concerns. We profile a practice who were recently inspected by the CQC, and interview two inspection managers about how practices can prepare for the process Read more Article contains Text Tagged in... General practice Practice Matters
01/10/2015 Chapter 4: Professionalism - What to do when things go wrong Preview Article Chapter 4: Professionalism - What to do when things go wrong Time to read article: 6 mins Close Preview The overwhelming majority of patients receive safe and effective care. However, when things do go wrong, it can be catastrophic for all involved. Part of being professional is having the knowledge and awareness to deal with such situations effectively. Read more Article contains Text Tagged in... Diagnosis Complaints Investigations Ethics System Errors Generic Medicine
Factsheet 01/10/2015 NHS complaints procedure - Wales Preview Article NHS complaints procedure - Wales Time to read article: 4 mins Close Preview New regulations on NHS complaints in Wales came into force on 1 April 2011. The regulations, along with guidance, are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused – with a view to seeking continuous improvement. Read more Article contains Text Tagged in... Complaints General Surgery Wales Reputation management Managing clinical risk