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Articles and features 01/04/2013

Ask the expert

Ask the expert

Time to read article: 4 mins
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Some years ago we teamed up with the UK’s leading provider of workplace advice to provide the Croner helpline to our Practice Xtra members. Louise Barnes, Senior Employment Consultant at Croner, reveals the top five workplace issues.

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Factsheet 01/03/2013

Controlled drugs - Wales

Controlled drugs - Wales

Time to read article: 3 mins
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Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs.

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Articles and features 19/12/2012

‘Tis the season to be jolly… but vigilant to serious conditions

‘Tis the season to be jolly… but vigilant to serious conditions

Time to read article: 3 mins
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Dr Pallavi Bradshaw, MPS medicolegal adviser and spokesperson. She advises and supports healthcare professionals predominantly in the UK and Asia, and has a specialist interest in emerging matters. Dr Bradshaw has had articles placed in leading medical trade publications on a number of legal and ethical issues. Here, she discusses the unique risks that can come with treating patients at Christmas time

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18/12/2012

Removing patients from the practice list

Removing patients from the practice list

Time to read article: 5 mins
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MPS general practice complaints advisers Terri Bonnici and Sue Taylor share how practices can effectively manage patient removals

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Factsheet 01/09/2012

Communicating with patients by fax and email - Northern Ireland

Communicating with patients by fax and email - Northern Ireland

Time to read article: 3 mins
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Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication.

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Factsheet 01/09/2012

Communicating with patients by fax and email - Wales

Communicating with patients by fax and email - Wales

Time to read article: 3 mins
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Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that if sensitive information needs to besent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication.

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Factsheet 01/09/2012

Communicating with patients by fax and email - Scotland

Communicating with patients by fax and email - Scotland

Time to read article: 3 mins
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Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication.

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Factsheet 01/05/2011

Removing patients from the practice list - Wales

Removing patients from the practice list - Wales

Time to read article: 3 mins
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Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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