10/04/2017 Complaints Handling Procedure – NHS Scotland Preview Article Complaints Handling Procedure – NHS Scotland Time to read article: 5 mins Close Preview Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation. Read more Article contains Text Tagged in... ENT Scotland
Press release 31/03/2017 Commenting on the amendment to the NHS Standard Contract which will p... Preview Article Commenting on the amendment to the NHS Standard Contract which will prevent law firms from operating from or touting for business in NHS premises from 2017/18 Time to read article: 1 mins Close Preview Dr Pallavi Bradshaw, Senior Medicolegal Adviser at the Medical Protection Society, said: “This is a positive step - the NHS paid out £1.5bn in clinical negligence costs in 2015/16, with legal costs accounting for 34 percent of that bill. In lower value claims it is not unusual to see lawyers' costs exceed the compensation awarded to claimants." Read more Article contains Text Tagged in... ENT
Press release 30/03/2017 Commenting on the consultation exploring changes to the framework whi... Preview Article Commenting on the consultation exploring changes to the framework which determines the Personal Injury Discount Rate Time to read article: 1 mins Close Preview Simon Kayll, CEO at the Medical Protection Society, comments on the consultation exploring changes to the framework which determines the Personal Injury Discount Rate Read more Article contains Text Tagged in... Professionalism
Press release 28/03/2017 Commenting on the discount rate change in Scotland Preview Article Commenting on the discount rate change in Scotland Time to read article: 1 mins Close Preview Mr Simon Kayll, CEO at the Medical Protection Society, comments on the discount rate change in Scotland Read more Article contains Text Tagged in... Scotland
Press release 22/03/2017 Commenting on the changes to the NHSLA announced by Health Secretary... Preview Article Commenting on the changes to the NHSLA announced by Health Secretary Jeremy Hunt Time to read article: 1 mins Close Preview Emma Hallinan, MPS Director of Claims Policy and Technical, said: “The NHS’s provision for clinical negligence claims has increased dramatically in recent years, so a fresh and more preventative approach to managing claims is timely, and will hopefully reduce the number of costly court cases." Read more Article contains Text Tagged in... ENT
Press release 20/03/2017 Commenting on a consultation launched today looking at protecting NHS... Preview Article Commenting on a consultation launched today looking at protecting NHS whistle-blowers from discrimination Time to read article: 2 mins Close Preview Dr Pallavi Bradshaw, Senior Medicolegal Adviser at the Medical Protection Society Read more Article contains Text Tagged in... Professionalism
16/03/2017 Guide to writing expert reports Preview Article Guide to writing expert reports Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Investigations Generic Medicine Compliance Northern Ireland
15/03/2017 How to choose the career for you Preview Article How to choose the career for you Time to read article: 3 mins Close Preview Consultant gastroenterologist Dr Richard Shenderay shares his advice on choosing the right specialty and why he settled on gastroenterology. Read more Article contains Text Tagged in... Competence Gastroenterology Career planning
15/03/2017 GMC updates confidentiality guidance Preview Article GMC updates confidentiality guidance Time to read article: 1 mins Close Preview The GMC has revised its guidance on confidentiality for all doctors practising in the UK Read more Article contains Text Tagged in... Professionalism
Articles and features 15/03/2017 Dealing with complaints Preview Article Dealing with complaints Time to read article: 2 mins Close Preview Kirsty Plowman considers how complaints can affect you and offers tips for tackling any you may receive Read more Article contains Text Tagged in... ENT New Doctor
Articles and features 23/02/2017 How to... deal with trivial requests by patients Preview Article How to... deal with trivial requests by patients Time to read article: 3 mins Close Preview Medicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients Read more Article contains Text Tagged in... Practice management
Press release 14/02/2017 1 in 10 doctors offered Valentines card or gift from patient Preview Article 1 in 10 doctors offered Valentines card or gift from patient Time to read article: 2 mins Close Preview Around 10% of doctors and consultants in the UK (1 in 10) say they have been offered a Valentine’s Day card or gift from a patient during their career, according to a survey by a leading medical protection organisation. Read more Article contains Text Tagged in... Managing clinical risk Professionalism
Press release 29/01/2017 Commenting on the Fixed Recoverable Costs consultation Preview Article Commenting on the Fixed Recoverable Costs consultation Time to read article: 1 mins Close Preview Read more Article contains Text Tagged in... ENT
Press release 18/01/2017 MPS response to the GMC's guidance on consent Preview Article MPS response to the GMC's guidance on consent Time to read article: 1 mins Close Preview The Medical Protection Society (MPS) welcomes the opportunity to respond to the General Medical Council’s (GMC) survey on its Consent guidance. Read more Article contains Text Tagged in... ENT
Articles and features 24/12/2016 The healing power of saying “sorry” in healthcare Preview Article The healing power of saying “sorry” in healthcare Time to read article: 2 mins Close Preview If I accidentally bump into someone and hurt them walking along the street, my immediate reaction is to say sorry, regardless of whether it was or wasn’t my fault. What happens when we place a similar analogy into a doctor/patient context? Read more Article contains Text Tagged in... Managing clinical risk Record keeping ENT
Press release 20/12/2016 Survey shows the value of saying “sorry” in healthcare Preview Article Survey shows the value of saying “sorry” in healthcare Time to read article: 3 mins Close Preview Doctors’ concerns about the implications of apologising to patients when things go wrong appear to be easing, according to research published by a leading medical protection organisation. Read more Article contains Text Tagged in... ENT
13/12/2016 Top 5 apps for 2017 Preview Article Top 5 apps for 2017 Time to read article: 2 mins Close Preview Dr Saba Tabish, an FY2 doctor in Wolverhampton, reviews five of the best apps for foundation doctors. Read more Article contains Text Tagged in... Professionalism ENT
13/12/2016 Four months in Preview Article Four months in Time to read article: 2 mins Close Preview Dr Peter Logan, an FY1 doctor working in the Midlands, reflects on the start of his journey as a foundation doctor. Read more Article contains Text Tagged in... Professionalism
Articles and features 13/12/2016 How do I reflect effectively? Preview Article How do I reflect effectively? Time to read article: 4 mins Close Preview Dr Mark Dinwoodie, Director of Education at Medical Protection, discusses the importance of reflection and Dr Ayaz Khalid, a foundation doctor, shares his top tips for reflective practice Read more Article contains Text Tagged in... Professionalism New Doctor
17/11/2016 Mandatory reporting - should doctors be policing our communities? Preview Article Mandatory reporting - should doctors be policing our communities? Time to read article: 2 mins Close Preview Trust sits at the heart of the doctor-patient relationship – it is fundamental. I for one have discussed issues with my GP which I would never dream of discussing with friends and family, and as a doctor myself, have been at the receiving end of equally personal and confidential information from patients. Read more Article contains Text Tagged in... Paediatrics Managing clinical risk Generic Medicine
News and updates 10/11/2016 MPS ranked in the top 10 in the UK for customer service by ICMI Preview Article MPS ranked in the top 10 in the UK for customer service by ICMI Time to read article: 1 mins Close Preview MPS’s commitment to providing world class service to members is recognised for a second year by the ICMI awards for excellence in customer service. Read more Article contains Text Tagged in... ENT
Articles and features 17/10/2016 'Dr Google' in the patient chair Preview Article 'Dr Google' in the patient chair Time to read article: 2 mins Close Preview There is no escaping the fact that ‘Dr Google’ is becoming more and more influential in GP consultations. At Medical Protection, we commissioned a YouGov online survey of 2021 British adults to look at the pros and cons of seeking medical advice from the internet. Read more Article contains Text Tagged in... Managing clinical risk Record keeping
14/10/2016 Challenging the GMC Preview Article Challenging the GMC Time to read article: 1 mins Close Preview Medical Protection is calling on the GMC to halt plans to expand their register. Read more Article contains Text Tagged in... Professionalism ENT
14/10/2016 Ask the expert - speaking up about ethical behaviour Preview Article Ask the expert - speaking up about ethical behaviour Time to read article: 2 mins Close Preview Dr Marika Davies, a medicolegal adviser, solves your dilemma around speaking up about unethical behaviour. Read more Article contains Text Tagged in... Professionalism ENT