Articles and features 20/10/2021 Discover one of the first black qualified dentists in the UK, as part... Preview Article Discover one of the first black qualified dentists in the UK, as part of #BlackHistoryMonth Time to read article: 2 mins Close Preview With help from his grandchildren, Dental Protection celebrates the life of Edward Tull-Warnock, one of the first black professionally registered dentists in the UK, as part of #BlackHistoryMonth. Read more Article contains Text Tagged in... Edward Tull-Warnock Scotland
Workshop 08/10/2019 Mastering consent and shared decision-making Preview Article Mastering consent and shared decision-making Time to read article: 1 mins Close Preview When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them Read more Article contains Text Tagged in... Wales Communicate Training & CPD England Generic Dentistry Scotland
Articles and features 14/03/2019 Record keeping in Scotland Preview Article Record keeping in Scotland Time to read article: 5 mins Close Preview Dental Protection is frequently contacted by members who want to understand how long records should be retained by the practice. Read details on how long records should be retained. Read more Article contains Text Tagged in... Record Keeping Scotland
Workshop 14/12/2018 Building resilience and avoiding burnout Preview Article Building resilience and avoiding burnout Time to read article: 1 mins Close Preview The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms, recover and prevent reoccurrence. Read more Article contains Text Tagged in... Communicate England Scotland Wales Generic Dentistry Northern ireland
Workshop 01/07/2018 Mastering adverse outcomes Preview Article Mastering adverse outcomes Time to read article: 1 mins Close Preview This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome. Read more Article contains Text Tagged in... Communicate Scotland Wales Generic Dentistry Northern ireland England
Workshop 01/07/2018 Mastering your risk Preview Article Mastering your risk Time to read article: 1 mins Close Preview This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety. Read more Article contains Text Tagged in... Communicate England Scotland Wales Training & CPD Generic Dentistry
Articles and features 22/08/2017 Healthcare Improvement Scotland Preview Article Healthcare Improvement Scotland Time to read article: 3 mins Close Preview Healthcare Improvement Scotland replaces the Scottish Commission for the Regulation of Care (the Care Commission) Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Mental Capacity and Consent Preview Article Mental Capacity and Consent Time to read article: 5 mins Close Preview As dental professionals are aware, obtaining appropriate consent depends on providing patients with sufficient knowledge and information to allow them to make a decision. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Protecting vulnerable groups Preview Article Protecting vulnerable groups Time to read article: 3 mins Close Preview The Protecting Vulnerable Groups Scheme (PVG Scheme) went live in Scotland on 28 February 2011. This new membership scheme is intended to replace and improve upon the current disclosure arrangements for people who work with vulnerable groups. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 Regulatory differences between Scotland and England Preview Article Regulatory differences between Scotland and England Time to read article: 2 mins Close Preview The work of the Primary Care Trust or NHS Trust (familiar in England) is performed by the Health Boards and Dentistry under the NHS and is managed by the Practitioner Services Division (PSD). Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 SPSO complaints guidance Preview Article SPSO complaints guidance Time to read article: 4 mins Close Preview The Scottish Public Services Ombudsman (SPSO) publicationGuidance on a Model Complaints Handling Procedure is accompanied by a Statement of Complaints Handling Principles Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 The Children and Vulnerable Adults Barred Lists: An Overview Preview Article The Children and Vulnerable Adults Barred Lists: An Overview Time to read article: 3 mins Close Preview The DBS deals with criminal records checks (now known as DBS checks) and is responsible for maintaining the Barred Lists for both children and vulnerable adults. Inclusion on the barred list precludes an individual from participating in a regulated activity with the relevant group. For the purposes of this scheme dentistry is considered to be a regulated activity and all adult patients are considered to be vulnerable. Thus inclusion on either or both lists would effectively bring an end to a dentist or dental care professionals practice. Read more Article contains Text Tagged in... Scotland
Articles and features 22/08/2017 What is happening at the GDC? Preview Article What is happening at the GDC? Time to read article: 3 mins Close Preview Stephen Henderson describes a campaign that has fundamentally changed the way in which the GDC’s Investigating Committee operates Read more Article contains Text Tagged in... Scotland England Riskwise
Articles and features 22/08/2017 New judgment on patient consent Preview Article New judgment on patient consent Time to read article: 2 mins Close Preview The law on “informed” consent has changed following a recent Supreme Court judgment Read more Article contains Text Tagged in... England Riskwise Scotland
Articles and features 22/08/2017 New standards for conscious sedation 2015 Preview Article New standards for conscious sedation 2015 Time to read article: 2 mins Close Preview The report of the Intercollegiate Advisory Committee for Sedation (IACS) in Dentistry was published in April 2015 and replaces the previous document, Conscious Sedation in the Provision of Dental Care (Department of Health 2003) Read more Article contains Text Tagged in... England Riskwise Scotland
Articles and features 22/08/2017 Shared decisions Preview Article Shared decisions Time to read article: 2 mins Close Preview Resistance to shared decision making often revolves around a perception that dentists have many patients who wish the dentist to make the decision for them. Whatever you think best. The difficulty is that just as Dentists have preferences for their style of decision making, patients also have preferences as to their desired level of involvement. Read more Article contains Text Tagged in... Scotland England Riskwise
Articles and features 22/08/2017 The cost of indemnity Preview Article The cost of indemnity Time to read article: 3 mins Close Preview Some important facts that we think you will find surprising Read more Article contains Text Tagged in... England Riskwise Scotland
12/04/2017 NHS Scotland launches new complaints procedure Preview Article NHS Scotland launches new complaints procedure Time to read article: 2 mins Close Preview The new NHS Scotland Complaints Handling Procedure places an emphasis on empowering all staff to resolve issues “on-the-spot” where they can. Primary Care service providers also have to make sure they record all complaints, even those resolved efficiently. Sara Dawson explores all the changes below Read more Article contains Text Tagged in... Scotland Professionalism Complaints
Advice booklet 04/04/2017 Handling Complaints advice booklet Preview Article Handling Complaints advice booklet Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Scotland Complaints England Wales Communication
Press release 01/12/2016 MPS response to the Scottish Government’s Oral Health Plan for Scotland Preview Article MPS response to the Scottish Government’s Oral Health Plan for Scotland Close Preview MPS welcomes this opportunity to respond to the Scottish Government’s Oral Health Plan for Scotland. The consultation is wide ranging, and MPS confines its comments to a small number of questions pertinent to our role as a protection organisation serving dentists and other members of the dental team. Read the full response below. Read more Article contains Text Tagged in... Generic Dentistry Scotland ENT
Advice booklet 04/11/2016 Ending professional relationships advice booklet Preview Article Ending professional relationships advice booklet Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Wales Complaints Communication Scotland England
Advice booklet 03/11/2016 Referral to the General Dental Council advice booklet Preview Article Referral to the General Dental Council advice booklet Close Preview Download our Referral to the General Dental Council advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... Wales UK Scotland England Professionalism Probity
Advice booklet 02/11/2016 Referral to the General Dental Council Preview Article Referral to the General Dental Council Close Preview Download our Handling Complaints advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... England Communication Wales Scotland Complaints
Advice booklet 09/03/2016 Confidentiality advice booklet Preview Article Confidentiality advice booklet Close Preview Download our confidentiality advice booklet for dentists in the UK. Read more Article contains PDF Tagged in... UK Confidentiality Wales Scotland England