Articles and features 07/11/2022 Pitfalls of social media Preview Article Pitfalls of social media Time to read article: 8 mins () ★ Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at the dos and don’ts of social media use by medical professionals. Read more Article contains Text Tagged in... Ethics patient safety Confidentiality Professionalism Communication Complaints
Articles and features 21/07/2022 Dealing with negative online reviews Preview Article Dealing with negative online reviews Time to read article: 7 mins () ★ Close Preview Whether a bolt out of the blue or a digital manifestation of a deteriorating doctor-patient relationship, negative online reviews are an increasingly common part of the healthcare landscape. So, what do you do when you encounter one? Claire O’Leary, Case Manager at Medical Protection, advises don’t panic – use it as a chance to improve your practice Read more Article contains Text Tagged in... Patient experience Social media Patient expectations Communication
Articles and features 03/02/2021 Medical influencers – be aware of the pitfalls Preview Article Medical influencers – be aware of the pitfalls Time to read article: 4 mins () ★ Close Preview Some medical professionals are now acting as social media influencers – using their social media profiles to generate interest in topics, products, brands and services. As with all online communication it is an area that offers benefits and risks. Dr Beth Walker, Medicolegal Consultant at Medical Protection, looks into the issue further Read more Article contains Text Tagged in... Social media Professionalism
Articles and features 21/01/2021 Surviving Medical School: Social media Preview Article Surviving Medical School: Social media Time to read article: 5 mins () ★ Close Preview Essential advice about protecting yourself online. The article looks into cases and GMC guidance around online activity and social media, with key things you need to know as a medical student and junior doctor. Read more Article contains Text Tagged in... Communication Social media Professionalism
Case report 13/11/2020 Managing unwelcome attention from a patient Preview Article Managing unwelcome attention from a patient Time to read article: 3 mins () ★ Close Preview A GP seeks advice on maintaining professional boundaries when a patient shows signs of emotional attachment. Read more Article contains Text Tagged in... Patients Communication Social media Casebook General practice Professionalism