Articles and features 02/11/2021 Complaint handling: A step-by-step guide for dental nurses Preview Article Complaint handling: A step-by-step guide for dental nurses Time to read article: 9 mins Close Preview George Wright, Dentolegal Consultant and Senior Dental Educator at Dental Protection, offers a comprehensive overview of effective complaint handling Read more Article contains Text Tagged in... Complaints
Case study 02/11/2021 An eventful extraction Preview Article An eventful extraction Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Expert Reports Consent Complaints Negligence Dental Council extraction
Case study 02/11/2021 An allegation of dishonesty Preview Article An allegation of dishonesty Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Record Keeping Complaints misconduct Practice management fitness to practise
News and updates 02/11/2021 Dental Protection partners with the new College of General Dentistry Preview Article Dental Protection partners with the new College of General Dentistry Time to read article: 1 mins Close Preview Read more Article contains Text
Articles and features 02/11/2021 Complaint management – here to help Preview Article Complaint management – here to help Time to read article: 5 mins Close Preview Nipping complaints in the bud is always the best approach, where possible – Dental Protection’s Dr Simrit Ryatt, Dentolegal Consultant, looks at how we can help manage complaints on your behalf. Read more Article contains Text Tagged in... COVID-19 Communication Complaints patient expectations
Articles and features 02/11/2021 Defensive practice – does it really lower our risk? Preview Article Defensive practice – does it really lower our risk? Time to read article: 5 mins Close Preview Dr Simrit Ryatt, Dentolegal Consultant at Dental Protection, looks at why certain approaches to avoiding risk can become self-fulfilling prophecies. Read more Article contains Text Tagged in... Claims Risk Complaints Ethics defensive dentistry
Articles and features 02/11/2021 Cosmetic dentistry: ethics and aesthetics Preview Article Cosmetic dentistry: ethics and aesthetics Time to read article: 7 mins Close Preview Cosmetic dentistry is an increasingly popular undertaking for many dental practitioners but is laced with dentolegal risks. Dr Martin Foster, Dentolegal Consultant at Dental Protection, talks through the principal learning points. Read more Article contains Text Tagged in... cosmetic dentistry veneers patient expectations Orthodontics
Articles and features 02/11/2021 Learning from complaints Preview Article Learning from complaints Time to read article: 2 mins Close Preview We recently published the article “Reflecting on a complaint” by Zoe Levenson, which was the winning entry in our competition run in partnership with Dental Training Consultants. Here we present the two excellent runners-up in the competition, by Jenna Shah and Priyanka Adatia. Read more Article contains Text Tagged in... Communication Complaints
Press release 29/10/2021 Dental Protection adds four new members to its Board Preview Article Dental Protection adds four new members to its Board Time to read article: 3 mins Close Preview Dental Protection adds four new members to its Board. Read more Article contains Text
Articles and features 20/10/2021 Discover one of the first black qualified dentists in the UK, as part... Preview Article Discover one of the first black qualified dentists in the UK, as part of #BlackHistoryMonth Time to read article: 2 mins Close Preview With help from his grandchildren, Dental Protection celebrates the life of Edward Tull-Warnock, one of the first black professionally registered dentists in the UK, as part of #BlackHistoryMonth. Read more Article contains Text Tagged in... Edward Tull-Warnock Scotland
30/09/2021 Consultation response to the DHSC consultation on statutory regulation Preview Article Consultation response to the DHSC consultation on statutory regulation Time to read article: 2 mins Close Preview MPS response to the Department of Health and Social Care consultation on Healthcare regulation: deciding when statutory regulation is appropriate Read more Article contains Text PDF
Press release 30/09/2021 Scottish Government Covid-19 inquiry: Dental profession must be bette... Preview Article Scottish Government Covid-19 inquiry: Dental profession must be better supported in a future pandemic Time to read article: 3 mins Close Preview Dental professionals must receive better support for their physical, emotional and financial wellbeing in a future pandemic situation, to ensure patients continue to get the best possible care and treatment and avoid long-term impacts on the profession. Read more Article contains Text
Press release 28/09/2021 Dental Protection reveals key advice trends during Covid-19 Preview Article Dental Protection reveals key advice trends during Covid-19 Time to read article: 3 mins Close Preview Handling patient complaints about delays in treatment due to backlogs, and situations where staff refuse a Covid-19 vaccination, are the key areas dental professionals have sought advice and support from Dental Protection in 2021. Read more Article contains Text
Press release 24/09/2021 Committee inquiry into rising clinical negligence costs welcomed Preview Article Committee inquiry into rising clinical negligence costs welcomed Time to read article: 2 mins Close Preview Dental Protection welcomes the Health and Social Care Committee inquiry into rising clinical negligence costs. Read more Article contains Text
Event 06/09/2021 Hygienists & Therapists: Focusing on the Mind of a Professional Preview Article Hygienists & Therapists: Focusing on the Mind of a Professional Time to read article: 1 mins Close Preview You’ve dedicated your life to taking care of others, but in these new and uncertain times it’s never been more important to take care of yourself too. This virtual event brings together information to help you on the road to mindfulness and is designed to help you take positive steps to wellbeing. Read more Article contains Text
Articles and features 06/08/2021 Vicarious liability / extended liability Preview Article Vicarious liability / extended liability Close Preview Important information for members regarding claims arising from your vicarious liability / extended liability. Read more Article contains Text
Articles and features 06/08/2021 Limitations of membership Preview Article Limitations of membership Close Preview We carefully consider each request for assistance, but there are some circumstances in which we are unlikely to help. The following, whilst not an exhaustive list, are some examples of where we are unlikely to provide assistance. Read more Article contains Text
Articles and features 28/07/2021 Offering peace of mind about vicarious liability Preview Article Offering peace of mind about vicarious liability Time to read article: 4 mins Close Preview Yvonne Shaw, underwriting policy lead at Dental Protection, explains how we are offering practice principals peace of mind when it comes to protection against vicarious liability. Read more Article contains Text Tagged in... vicarious liability
Press release 21/07/2021 Dental Protection member to fight decision on vicarious liability and... Preview Article Dental Protection member to fight decision on vicarious liability and non-delegable duty of care Time to read article: 3 mins Close Preview Dental Protection member to fight decision on vicarious liability and non-delegable duty of care. Read more Article contains Text
Case study 17/06/2021 Cosmetic procedure leads to complaint Preview Article Cosmetic procedure leads to complaint Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... cosmetic dentistry veneers Complaints
Case study 17/06/2021 Regulating the effects of COVID-19 Preview Article Regulating the effects of COVID-19 Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... COVID-19 Complaints patient experience patient expectations
Case study 17/06/2021 Continuity of care Preview Article Continuity of care Time to read article: 5 mins Close Preview Read more Article contains Text Tagged in... Communication handovers clinical records patient experience Record Keeping Complaints
Press release 14/06/2021 Dental Protection hosts week of ‘Truth Talks’ for new dentists Preview Article Dental Protection hosts week of ‘Truth Talks’ for new dentists Time to read article: 2 mins Close Preview Dental Protection has launched a week-long series of free webinars for young dentists and new entrants to the profession, starting from Monday 14 June 2021. Read more Article contains Text
Press release 08/06/2021 Dental Protection provides additional protection for practice princip... Preview Article Dental Protection provides additional protection for practice principal members Time to read article: 2 mins Close Preview Dental Protection to extend its benefits for current and new practice principal members to include additional protection against vicarious liability and/or non-delegable duty of care claims relating to treatment provided by self-employed, contracted dental practitioners. Read more Article contains Text