- Does requesting advice affect my annual membership subscription rate?
Does requesting advice affect my annual membership subscription rate?
Post date: 21/04/2016
The information within this article was correct at the time of publishing. Last updated 14/11/2018
We do not, and never have, used the number of telephone calls from a member seeking advice as part of our risk assessment of a member.
Indeed, we actively encourage you to contact us for advice to provide peace of mind and to help prevent a concern or problem escalating.
The number of advice calls does not have any impact on the subscription rate that you are asked to pay.