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Masterclasses

Risk management masterclass for general surgeons

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Risk management masterclass for general surgeons

As an experienced general surgeon you will know all about the risk of complaints and litigation. This masterclass can reduce your risk by developing your communication skills and teaching you a range of practical techniques to improve your patient interactions.

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Press release 14/02/2017

1 in 10 doctors offered Valentines card or gift from patient

1 in 10 doctors offered Valentines card or gift from patient

Time to read article: 2 mins
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Around 10% of doctors and consultants in the UK (1 in 10) say they have been offered a Valentine’s Day card or gift from a patient during their career, according to a survey by a leading medical protection organisation.

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Press release 24/01/2017

YouGov Survey: Communication a key trigger of GP complaints

YouGov Survey: Communication a key trigger of GP complaints

Time to read article: 3 mins
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A YouGov survey of over 2,000 British adults has found that three of the top five reasons for having made a complaint about a GP, relate to poor communication and behaviour.

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Articles and features 24/12/2016

The healing power of saying “sorry” in healthcare

The healing power of saying “sorry” in healthcare

Time to read article: 2 mins
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If I accidentally bump into someone and hurt them walking along the street, my immediate reaction is to say sorry, regardless of whether it was or wasn’t my fault. What happens when we place a similar analogy into a doctor/patient context?

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17/11/2016

Mandatory reporting - should doctors be policing our communities?

Mandatory reporting - should doctors be policing our communities?

Time to read article: 2 mins
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Trust sits at the heart of the doctor-patient relationship – it is fundamental. I for one have discussed issues with my GP which I would never dream of discussing with friends and family, and as a doctor myself, have been at the receiving end of equally personal and confidential information from patients.

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Press release 27/10/2016

Commenting on the GMC’s State of Medical Education and Practice in th...

Commenting on the GMC’s State of Medical Education and Practice in the UK report

Time to read article: 1 mins
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The GMC is right to acknowledge the 'state of unease in the profession’- patient expectations are changing and GPs are more likely to be sued now than ever before. It is important to strike a balance between holding doctors to account and reducing unnecessary pressures.

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Articles and features 17/10/2016

'Dr Google' in the patient chair

'Dr Google' in the patient chair

Time to read article: 2 mins
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There is no escaping the fact that ‘Dr Google’ is becoming more and more influential in GP consultations. At Medical Protection, we commissioned a YouGov online survey of 2021 British adults to look at the pros and cons of seeking medical advice from the internet.

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Factsheet 31/08/2016

Inquests - England

Inquests - England

Time to read article: 4 mins
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An inquest is a fact-finding exercise that is conducted by the coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who died – when, where, how and in what circumstances. This factsheet gives further information about what happens at an inquest.

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Factsheet 27/06/2016

Mental Capacity Act 2005 – General principles - England and Wales

Mental Capacity Act 2005 – General principles - England and Wales

Time to read article: 3 mins
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The Mental Capacity Act 2005 (the Act) aims to protect people who lack capacity, and maximise their ability to make decisions or participate in decision-making. The Act is underpinned by five statutory principles. This factsheet sets out these principles and how they should be applied.

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Factsheet 17/06/2016

Safe prescribing - Scotland

Safe prescribing - Scotland

Time to read article: 3 mins
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Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing has been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors.

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Prescription for Risk – A prescribing workshop for nurses

Prescription for Risk – A prescribing workshop for nurses

Time to read article: 1 mins
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This workshop has been developed to help nurses who are working in specialist roles to increase awareness of the potential for things to go wrong and to practice safely, particularly with regards to prescribing.

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Factsheet 18/05/2016

Consent – The basics - Northern Ireland

Consent – The basics - Northern Ireland

Time to read article: 4 mins
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Respect for patients’ autonomy is expressed in consent law; to impose care or treatment on people without respecting their wishes and right to self-determination is not only unethical, but illegal. The approach to consent in Northern Ireland is currently governed by common law.

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Factsheet 12/05/2016

Consent – Children and young people - Northern Ireland

Consent – Children and young people - Northern Ireland

Time to read article: 3 mins
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Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people.

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25/04/2016

Top 10 tips for interacting with colleagues from other specialties

Top 10 tips for interacting with colleagues from other specialties

Time to read article: 2 mins
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Professor Allan Gaw, from the National Institute for Health Research - Clinical Research Network, shares his advice on what to think about when interacting with other healthcare professionals

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