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Case report 08/09/2021

Mastering great communication

Mastering great communication

Time to read article: 4 mins
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Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach.

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Case report 08/06/2021

Continuity of care

Continuity of care

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Handover problems are at the centre of this claim against urological surgeons and a hospital. Find out how we assisted our members in the case.

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Case report 13/11/2020

Alleged failure to investigate chest pain

Alleged failure to investigate chest pain

Time to read article: 5 mins
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A GP faces a clinical negligence claim on the grounds of failure to undertake cardiac-related investigations. This case report looks at how MPS successfully sought mediation as an alternative form of dispute resolution, avoiding formal court proceedings.

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Case report 13/11/2020

Delayed diagnosis of renal disease leads to claim

Delayed diagnosis of renal disease leads to claim

Time to read article: 6 mins
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Patient facing kidney transplant or lifelong dialysis makes a negligence claim against GPs and hospital following delayed referral to nephrology and failure to recognise her underlying renal condition. This case report looks at where clinicians went wrong, and explains how MPS managed to settle the case for a moderate sum that was substantially less than the original request.

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Case report 16/12/2019

Supreme Court judgement following head injury - learning points for m...

Supreme Court judgement following head injury - learning points for medical professionals

Time to read article: 5 mins
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It is very unusual for a clinical negligence claim to reach the highest reaches of the court system. Rarer still are cases involving non-clinical staff such as receptionists. Dr James Lucas, medicolegal consultant, discusses such a case that was recently considered by the Supreme Court and extracts potential learning points for practices.1

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