Articles and features 29/06/2023 Avoiding burnout as a practice manager Preview Article Avoiding burnout as a practice manager Time to read article: 5 mins Close Preview General practice is under increasing strain, causing greater pressure on the whole practice team. Sam McCaffrey explores the greatest causes of stress amongst practice managers, and offers tips on how to increase resilience and avoid burnout. Read more Article contains Text Tagged in... Practice Matters
Articles and features 04/09/2019 Presumed consent for organ donation: what’s changing where? Preview Article Presumed consent for organ donation: what’s changing where? Time to read article: 3 mins Close Preview In a recent Medical Protection survey almost a third of doctors questioned were not comfortable discussing organ donation with a patient. With different laws across the UK and further changes imminent, this is maybe not surprising Read more Article contains Text Tagged in... Consent Decision Making New Doctor Communication
Factsheet 19/12/2018 Removing patients from the practice list Preview Article Removing patients from the practice list Time to read article: 2 mins Close Preview Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Read more Article contains Text Tagged in... Northern Ireland Wales Patients General practice England Scotland
Factsheet 19/12/2018 Record-keeping Preview Article Record-keeping Time to read article: 2 mins Close Preview Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off. Read more Article contains Text Tagged in... Scotland England Wales Data Protection Northern Ireland Record keeping
Factsheet 19/12/2018 Medication Preview Article Medication Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... England Wales Prescribing Scotland Northern Ireland Professionalism
Factsheet 11/12/2018 Duty of candour and reporting concerns Preview Article Duty of candour and reporting concerns Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Ethics England Professionalism Northern Ireland Scotland Wales
Factsheet 10/12/2018 Consent Preview Article Consent Time to read article: 7 mins Close Preview Read more Article contains Text Tagged in... Northern Ireland Ethics England Scotland Consent Paediatrics
Factsheet 07/12/2018 Communicating with patients Preview Article Communicating with patients Time to read article: 4 mins Close Preview Patients who are kept informed about their condition and are involved in deciding on the appropriate treatment are more likely to comply with the treatment you suggest, and less likely to complain if things go wrong. Read more Article contains Text Tagged in... Northern Ireland Patients England Communication Professionalism Wales
Factsheet 07/12/2018 Chaperones Preview Article Chaperones Time to read article: 4 mins Close Preview The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so. Read more Article contains Text Tagged in... Northern Ireland Reputation management Generic Medicine Scotland England Professionalism
News and updates 29/10/2018 Flu vaccine - supporting public health initiatives Preview Article Flu vaccine - supporting public health initiatives Time to read article: 1 mins Close Preview Medical Protection actively supports public health initiatives involving the vaccination of susceptible groups in the community, including the flu vaccine. Read more Article contains Text Tagged in... General practice
Articles and features 09/10/2018 Managing conflict in general practice Preview Article Managing conflict in general practice Time to read article: 5 mins Close Preview Suzanne Creed, Clinical Risk Education Manager explains how to increase your understanding of conflict and provides some key strategies to deal with it more effectively. Read more Article contains Text Tagged in... General practice Communication Negotiating & influencing Conflict management Practice Matters
Articles and features 09/10/2018 Top ten tips for managing a redundancy situation Preview Article Top ten tips for managing a redundancy situation Time to read article: 3 mins Close Preview Employment law experts Croner Consulting provide advice on how to manage redundancy within your practice to ensure the rights of employees are respected. Read more Article contains Text Tagged in... Practice management Practice Matters
Articles and features 09/10/2018 From the advice line: consent for childhood immunisation Preview Article From the advice line: consent for childhood immunisation Time to read article: 2 mins Close Preview Dr Rachel Birch, medicolegal consultant and editor-in-chief of Practice Matters, shares a recent case where a member sought advice regarding consent for childhood immunisation. Read more Article contains Text Tagged in... Practice Matters Consent Consent & capacity
Articles and features 09/10/2018 Ask the expert: Is a patient’s son entitled to access his mother’s co... Preview Article Ask the expert: Is a patient’s son entitled to access his mother’s confidential information? Time to read article: 2 mins Close Preview Is the patient’s son entitled to access his mother’s confidential information? Where a patient lacks capacity clinicians should consider what action is in the patient’s best interests. Read more Article contains Text Tagged in... Capacity General practice Confidentiality Consent Practice Matters
Articles and features 09/10/2018 Ask the expert: Are we obliged to facilitate a request for CCTV foota... Preview Article Ask the expert: Are we obliged to facilitate a request for CCTV footage of the practice car park? Time to read article: 2 mins Close Preview Are we obliged to facilitate a request for CCTV footage of the practice car park? You need to consider the confidentiality of other patients. Dr Rachel Birch, medicolegal consultant, answers a member’s query. Read more Article contains Text Tagged in... Confidentiality Practice Matters GP General practice
News and updates 21/09/2018 Medical indemnity guidance from the BMA Preview Article Medical indemnity guidance from the BMA Time to read article: 1 mins Close Preview The BMA has recently updated their site with some medical indemnity guidance for GPs . Included in this guidance is their assertion that clinicians working in primary care will still need to retain their MDO membership. Read more Article contains Text Tagged in... GP indemnity
Articles and features 06/08/2018 Is my patient fit to fly? Preview Article Is my patient fit to fly? Time to read article: 4 mins Close Preview Now that the peak holiday season is upon us, GPs may find themselves asked to declare patients “fit to fly”. Dr Rachel Birch, medicolegal adviser at Medical Protection, presents two case scenarios, illustrating what GPs can do to support patients while minimising potential risks. Read more Article contains Text Tagged in... Communication England
News and updates 08/03/2018 Government GP indemnity survey Preview Article Government GP indemnity survey Time to read article: 1 mins Close Preview The Government is surveying GP professionals in England to gain a clearer understanding of their needs ahead of the new state-backed scheme. Read more Article contains Text Tagged in... GP indemnity
News and updates 08/03/2018 GP state-backed indemnity - what we know so far Preview Article GP state-backed indemnity - what we know so far Time to read article: 2 mins Close Preview UPDATE: Eight months after the UK Government announced its intention to provide state-backed indemnity for GPs in England, we look at what we know about the planned scheme. Read more Article contains Text Tagged in... GP indemnity
News and updates 26/01/2018 Dealing with a complaint Preview Article Dealing with a complaint Time to read article: 2 mins Close Preview - when member benefits are much more than a ‘nice to have’. As a GP we know you’re facing constant pressure, with greater patient demands, increased regulatory control and the ever-looming risk of a complaint being made against you if something goes wrong. This is why we work hard to try and limit the stress that members face and support them wherever we can. Read more Article contains Text Tagged in... GP indemnity Complaints Practice Matters
Articles and features 14/12/2017 Case study - Anatomy of a complaint Preview Article Case study - Anatomy of a complaint Time to read article: 2 mins Close Preview Back pain, paraplegia and a series of complaints – how Medical Protection helped at every step. Read more Article contains Text Tagged in... Practice Matters GP indemnity
Articles and features 24/11/2017 Robust regulation – not penny pinching Preview Article Robust regulation – not penny pinching Time to read article: 2 mins Close Preview Proposed merger of nine regulators should focus on fairness and accountability, not cost-cutting, says Medical Protection Senior Medicolegal Adviser Dr Pallavi Bradshaw Read more Article contains Text Tagged in... Reputation management Practice management
Articles and features 08/11/2017 How manage a disruptive patient Preview Article How manage a disruptive patient Time to read article: 4 mins Close Preview Dealing with a disruptive patient can be one of the most challenging aspects of general practice. Senior Medicolegal Adviser Dr Richard Stacey provides advice on the best way to manage such a situation. Read more Article contains Text Tagged in... Practice Matters
Articles and features 08/11/2017 Protecting patient confidentiality Preview Article Protecting patient confidentiality Time to read article: 5 mins Close Preview Confidentiality is one of the most common risk factors in general practice. Kirsty Plowman looks at how a Medical Protection interactive risk management training session on confidentiality can help members lower their risk. Read more Article contains Text Tagged in... Practice Matters