A guide to your responsibilities as a member and examples of those circumstances in which we are unlikely to be able to help with a request for assistance.
As a mutual, member owned organisation we are here for the sole purpose of supporting and representing our members. We do this in accordance with the provisions of our Memorandum and Articles of Association (a copy of which can be found here), which govern the relationship between the organisation and our members.
You can use the following links to navigate to the relevant section on this page or continue scrolling:
Your eligibility to request assistance
Limitations of membership
Matters which fall outside of healthcare indemnity
Claims arising from your vicarious/extended liability
Matters related to deliberate, reckless or criminal acts
Matters related to personal conduct
Matters of commercial interest
Other matters which may not be in the wider interests of our members
Your responsibilities as a member
Keeping us up-to-date
In the event of a case, complaint or claim
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We carefully consider each request for assistance, but there are some circumstances in which we are unlikely to help. The following, whilst not an exhaustive list, are some examples of where we are unlikely to provide assistance.
These may include, for example:
*Subject to agreement with MPS, some categories of membership extend the right to request assistance for claims arising from the vicarious liability of some employed healthcare professionals e.g. dental nurses and healthcare assistants.
MPS is unlikely to assist with matters relating to personal rather than professional conduct unless brought before your professional regulator.
Examples of personal conduct include (but would not be limited to):
It is vital that you keep us up-to-date with any changes to your work that could impact on your membership. You are responsible for ensuring that the protection provided is appropriate for the work you undertake. Any failure to disclose full and accurate details could result in the declining or withdrawal of membership benefits and/or the termination or cancellation of membership. Please notify us of any changes in advance or as soon as possible after they come into effect.
Examples of changes we would expect you to tell us about include:
Members who are part of a Group Membership scheme should note that it remains their responsibility to ensure that membership is adequately maintained by the person within the group tasked with the administration of the scheme. Failure to inform us of a change, for example failing to inform of a return to work following maternity or paternity leave, cannot normally be rectified retrospectively.
For information on our use of your personal data and your rights, please see our Privacy Statement.
You’ve dedicated your life to taking care of others, but in these new and uncertain times it’s never been more important to take care of yourself too.
Our online hub gives you access to support and resources including free counselling, a wellbeing app, podcasts, webinars and more.
Being subject to a complaint or investigation can be distressing and stressful. Our video series shows how Medical Protection will continue to provide you with personal support, advice and representation for a whole range of medicolegal concerns, protecting your career and reputation.
Our professional development courses are available when and where it suits you. From short online courses to face to-face-workshops, discover a range of CPD courses included in your membership.
Read real-life cases of complaints, claims and clinical negligence taken from our archives.
Chosen to give you clear learning points to help you avoid similar situations and reduce your risk, the cases also feature advice from medicolegal experts.
Factsheets are short guides to particular medicolegal issues providing essential and practical advice for members in the UK.
You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.
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